Export Sales Support

Dormont Manufacturing Co; Mysuru; On-site; INR 500,000 - 800,000; Full time

Job summary

Dormont Manufacturing Co is seeking a candidate for a Sales & Marketing role in Mysuru, Karnataka. The position emphasizes managing customer inquiries, preparing sales offers, and ensuring timely communication with the logistics team.

The ideal candidate should have a graduate degree and a minimum of 2 years' experience in marketing and sales, particularly within the transformer sector. Proficiency in SAP and MS Office is crucial.

Qualifications

• 2 years of proven work experience in marketing and sales in a transformer environment.
• Hands-on experience in sales documentation.
• Understanding of sales performance metrics.

Responsibilities

• Acknowledge customer inquiries and share with departments.
• Prepare offers and follow up to convert them into orders.
• Ensure timely communication of planned deliveries.

Skills

Sales documentation

Excellent communication

Interpersonal skills

SAP knowledge

Negotiation skills

English proficiency

Education

Graduate

Tools

MS Office

Job description

Location: Mysore, Karnataka, India

Job ID: R0124494

Date Posted: 2026-05-25

Company Name: HITACHI ENERGY INDIA LIMITED

Profession (Job Category): Sales, Marketing & Product Management

Job Schedule: Full time

Remote: No

Job Description:

The opportunity

General Sales & Marketing work focuses on a combination of general sales and marketing work including: Face-to-face and/or remote sales to new or existing customers; Assessing customer needs and suggesting appropriate products, services and/or solutions; Planning, developing, and delivering the marketing strategy for products/services and associated brand(s); Evaluating, measuring, and managing the product/brand P&L (e.g., budgeting, expenditures, profitability, return-on-investment, etc.); Incumbents in this specialization may also provide customer service and support in the form of information on product/price and resolution to issues related to billing, shipping, delivery, complaints, etc.; Incumbents matching to this specialization are compensated based on achievement of sales targets.

How you’ll make an impact

• Timely acknowledgment of enquiry and sharing them with the respective department.
• Capability to understand customer drawings, product knowledge and related specifications.
• Knowledge of contract review procedure and get clarification from customers for the enquiry received before offer submission.
• Preparation of rate contract/offers and submitting them to customers.
• Following up on submitted offer to convert them into orders.
• Acknowledging the purchase orders received by submitting the order acceptance and coordinating for the delivery dates with order handlers.
• Preparation of the monthly delivery schedule plan as per the customer requirements.
• Ensuring the consistent loading of products manufactured at the factory.
• Getting Input from customers on their requirements and prioritizing those materials in production to increase customer satisfaction.
• Collaborate with Backend & Head of Production to improve delivery and timely response to customers.
• Communication to the customers on planned deliveries during the month and update if any revision in the dates.
• Coordinating with order handler for packing list and arranging forwarders for the planned material during the month wherever required.
• Sending invoice and packing list for attestation by Chamber of Commerce.
• Coordinating with the logistics team by providing the dispatch information and arranging the BL for the timely submission.
• Submitting the relevant documents to bank through FEMA for timely material customs clearance.
• Sending overdue payment information to ensure payment on time and reduce DSO.
• Support improvement of Sales Process.
• Ensure compliance with internal and external regulations, procedures, and guidelines.
• Live the company’s core values of Safety and Integrity, taking responsibility for actions while caring for colleagues and the business.

Your background:

• Should be a Graduate.
• Proven work experience in the transformer environment, marketing and sales with minimum 2 years relevant work experience. With background in contract review, quotation preparation including costing and pricing experience.
• Hands‑on experience in sales documentation for delivering excellent customer experience. Knowledge on SAP and MS Office.
• Understand sales performance metrics.
• Excellent communication & interpersonal skills both verbal and written, negotiation skill, influencing skills.
• Proficiency in both spoken & written English language is required.

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