Explore360 HR Solutions Hiring For Telecom Verzion Wireless US Customer Service Inbound Proces[...]

Explore360 HR Solutions; Hyderabad; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

An established industry player is seeking dedicated individuals for the role of Customer Service in an International Voice Inbound process. This exciting opportunity involves engaging with US clients, providing top-notch service, and resolving customer inquiries. You will work in a dynamic environment with a supportive team, ensuring that every customer interaction is positive and impactful. If you have a passion for customer service and possess the required experience, this role is perfect for you. Join a forward-thinking company and take your career to the next level in the vibrant city of Hyderabad!

Benefits

Transportation provided

5-day work week

Rotational week offs

Qualifications

• Minimum 1 year of experience in International BPO Customer Service.
• Experience in Inbound Voice Process is essential.

Responsibilities

• Provide excellent customer service for US clients via inbound calls.
• Handle customer inquiries and resolve issues effectively.

Skills

International BPO Customer Service

Inbound Voice Process

Telecom Knowledge

Education

HSC

Job description

Job Description

CANDIDATES FROM HYDERABAD LOCATION ONLY!

Role – Customer Service International Voice Inbound (US Process)

Process – Telecom Verizon Wireless/Connect US Process

Required Candidate Profile:
Minimum 1 year of International BPO Customer Service experience in International Voice Inbound (US Process).

Other Details:
Qualification – HSC + 1 year of International BPO Customer Service experience in International Voice Inbound (US Process).
Work Mode – WFO
Days of Working – 5 days working
Days Off – 2 Rotational Week Offs
U.S Night Shift
Work Timings – 9 hours shift between the shift window (6:30pm to 10:30am)

Both side Cabs will be provided.
Location – Hyderabad

Salary Details:
12 months to 17 months US Customer Service Experience – up to Rs.25,700 per month
18 months to 23 months US Customer Service Experience – up to Rs.27,700 per month
24+ months US Customer Service Experience – up to Rs.29,400 per month

To Schedule an Interview:
If you have 1 year of International BPO Customer Service International Voice Inbound (US Process), then call Explore 360 HR at 9820367730/9372513251 to schedule your interview.