Expert Sales & Operations Manager - Gurugram

gsknch; India; On-site; INR 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work model

Childcare support

Life Insurance

Health & Wellbeing programs

Job summary

Haleon is seeking a dynamic and experienced Expert Sales & Operations Manager to lead our nationwide teams. The role drives business development, commercial excellence, sales force effectiveness and customer marketing initiatives across pharma and FMCG portfolios.

The ideal candidate has an MBA from a Tier 1 institution, 6–10 years in sales and operations, and a proven ability to manage multiple stakeholders in a fast-paced environment within India.

Qualifications

• MBA from a Tier 1 institution.
• 6 to 10 years of experience in sales and operations, with significant exposure to both the pharma and FMCG sectors.
• Proven experience in business development, commercial excellence, and sales force effectiveness.
• Strong leadership, communication, and interpersonal skills.
• Strategic thinking and problem-solving abilities.
• Ability to manage multiple stakeholders and work in a fast-paced environment.

Responsibilities

• Develop and implement comprehensive sales strategies to achieve company revenue and profitability goals.
• Manage and lead a team of Regional Sales Managers (RESMs), fostering a high-performance culture.
• Drive top-line growth through innovative business development strategies.
• Ensure effective implementation of commercial excellence initiatives and sales force effectiveness programs.
• Lead customer marketing efforts, including market research, competitive analysis, and customer segmentation.
• Develop and execute marketing campaigns and programs to enhance brand visibility and customer engagement.
• Build and maintain strong relationships with key stakeholders, including distributors, partners, and internal teams.
• Collaborate with cross-functional teams to develop and implement strategic plans.
• Monitor sales performance metrics and provide regular reports to senior management, offering insights and recommendations for improvement.

Skills

Leadership

Communication

Interpersonal skills

Strategic thinking

Problem solving

Stakeholder management

Education

MBA from Tier 1 institution

Job description

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello. We're Haleon. A new world-leading consumer health company. Shaped by

This is your opportunity to join a growing sales team representing healthcare brands you already know and love such as Crocin, Eno, Tums and Sensodyne.

Haleon is a world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Crocin, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science.

This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. Don't just watch our growth, be part of it and feel proud of what you are achieving and impacting daily, supporting our consumers right here in India. We empower our employees to think differently. We have an innovative and collaborative culture within the sales team. You will be provided with the space and support to grow and develop here, driven to deliver better everyday health with humanity.

Job Title: Expert Sales & Operations Manager

Job Summary

We are seeking a dynamic and experienced Sales & Operations Manager to lead our expert teams across the nation. This critical role involves driving business development, commercial excellence, sales force effectiveness, and customer marketing initiatives. The ideal candidate will have a strong background in both the pharma and FMCG sectors, with a proven track record in stakeholder management and strategic planning.

Key Responsibilities

Sales & Operations Leadership :

• Develop and implement comprehensive sales strategies to achieve company revenue and profitability goals.
• Manage and lead a team of Regional Sales Managers (RESMs), fostering a high-performance culture.

Business Development & Commercial Excellence:

• Drive top-line growth through innovative business development strategies.
• Ensure effective implementation of commercial excellence initiatives and sales force effectiveness programs.

Customer Marketing:

• Lead customer marketing efforts, including market research, competitive analysis, and customer segmentation.
• Develop and execute marketing campaigns and programs to enhance brand visibility and customer engagement.

Stakeholder Management :

• Build and maintain strong relationships with key stakeholders, including distributors, partners, and internal teams.
• Ensure alignment of sales and marketing activities with overall business strategies and priorities.

Strategic Planning & Execution:

• Collaborate with cross-functional teams to develop and implement strategic plans.
• Monitor sales performance metrics and provide regular reports to senior management, offering insights and recommendations for improvement.

Qualifications:

• MBA from a Tier 1 institution.
• 6 to 10 years of experience in sales and operations, with significant exposure to both the pharma and FMCG sectors.
• Proven experience in business development, commercial excellence, and sales force effectiveness.
• Strong leadership, communication, and interpersonal skills.
• Strategic thinking and problem‑solving abilities.
• Ability to manage multiple stakeholders and work in a fast‑paced environment.

What we offer :

None of us should ever feel like we are standing still. Instead, we want Haleon to be a place where we feel like we are always progressing. Improving everyday health takes dedication, energy and effort. So, we look to reward your contribution with a benefits package that includes but not limited to:

• Annual bonuses that reflect Haleon's performance.
• Hybrid@Haleon - our philosophy to hybrid work and supporting individuals work/life balance.
• Childcare support - we offer enhanced maternity and paternity paid leave options for those important times as well as child care options.
• Life Insurance and Private Medical Package - with additional preventive healthcare services for employees to provide protection and piece of mind.
• Health and Wellbeing - programmes that take care of you physically and ment