Expert Opportunity - Incident Manager ($80/hr, up to $1,600/week)

Ethos

India

Remote

INR 7,971,000 - 13,284,000

Part time

14 days+

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Job summary

Ethos is seeking incident managers to help train an AI language model on professional documents, spreadsheets, and slide decks. You will own the creation and review of blameless postmortems, RCAs, and on-call runbooks while crafting precise documents and presentations.

This is a remote, part-time role requiring 5-20 hours weekly with a start date ASAP. Strong written communication and attention to detail are essential for success across workflows and deliverables.

Qualifications

  • 4+ years as Site Reliability Engineer, Incident Commander, or production/on-call engineering lead.
  • Direct ownership of writing or reviewing blameless postmortems and root-cause analyses.
  • Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

  • Create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: blameless postmortems, RCAs, on-call runbooks, and SLO reports.
  • Lead the development of remediation action-item trackers and reliability review decks.
  • Contribute to on-going process improvements for incident response and documentation quality.

Skills

SRE / Incident Commander / on-callLead
RCA / postmortem ownership
Documentation & slide craftsmanship

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced incident managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.

About This Opportunity

We're working with a leading foundational AI lab to find experienced incident managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.

We're looking for incident managers with 4+ years running or reviewing production incidents to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: blameless postmortems and root-cause analyses, on-call runbooks, severity and escalation write-ups, SLO and error-budget reports, remediation action-item trackers, and reliability review decks.

Compensation

$80/hour

Commitment

Flexible, 5-20 hours per week (or more if desired)

Location

Fully remote, work on your own schedule

Start date

ASAP

Qualifications
  • 4+ years as a Site Reliability Engineer, Incident Commander, or production/on-call engineering lead
  • Direct ownership of writing or reviewing blameless postmortems and root-cause analyses
  • Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail
About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements
  • 4+ years as a Site Reliability Engineer, Incident Commander, or production/on-call engineering lead
  • Direct ownership of writing or reviewing blameless postmortems and root-cause analyses
  • Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail
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