Experienced Field Service Rep - Defense

Boeing India Defense Private Limited; Rajali; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Boeing India Defense Private Limited is seeking an Experienced Field Service Representative to support the P-8I Sustainment Program at INS Rajali and other Indian Navy locations. The role focuses on maintenance guidance, issue resolution, and hands-on support for GSE and aircraft systems.

The candidate will travel on short notice, provide after-hours support, collaborate with the US reach-back, and train Indian Navy personnel.

Qualifications

• Bachelor’s Degree plus 8–10 years of aircraft maintenance experience.
• 5+ years in maintenance of 737 NG or P-8I platforms.
• Ability to work independently with minimal supervision.

Responsibilities

• Guide maintenance and operation issue resolution for P8-I aircraft, systems, and GSE.
• Interpret technical docs to respond to maintenance issues.
• Monitor aircraft performance and suggest resolution improvements.
• Analyze technical data and maintenance procedures.
• Coordinate with US reach-back to isolate equipment problems.
• Provide on-the-job training to Indian Navy personnel.
• Travel on short notice for emergent repair actions; after-hours support.
• Build and maintain relationships with customers and stakeholders.

Skills

Aircraft maintenance

Self-motivated

Independent work

Education

Bachelor’s Degree

Job description

Experienced Field Service Rep - Defense Company: Boeing India Defense Private Limited

As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity.

About Boeing Defense India

Boeing is committed to providing holistic lifecycle solutions for defense customers in India through Boeing Defense India (BDI). BDI serves as the local entity, offering these solutions for government and defense customers in India. BDI plays an important role in the mission readiness and modernization of India’s defense forces. Efficient solutions, timely support, and flawless execution are critical elements of BDI’s commitment to Boeing customers and the Indian aerospace and defense industry.

People-driven culture. At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.

Position Overview

The Indian Navy (IN) currently operates P8-I aircraft at INS (Indian Naval Air Station) Rajali, Arakkonam, Tamil Nadu. Boeing India Defense Private Limited (BIDPL) team is looking for an Experienced Field Service Representative for the P-8I Sustainment Program supporting P8-I aircraft at INS Rajali Arakkonam.

Position Responsibilities

• Guidance in resolving maintenance and operational issues related to P8-I aircraft, systems and GSE.
• Respond to maintenance issues by interpreting technical documents.
• Monitoring aircraft performance and providing recommendations for resolution of potential issues.
• Analysis of technical data and evaluation of maintenance procedures.
• Working with reach back organization in US to isolate aircraft equipment problems not detected by diagnostics and documentation.
• This includes submitting technical queries to the reach back organization.
• Hands on assistance to provide on the job training to Indian Navy personnel on issues related to the maintenance, operations, troubleshooting and fault rectification
• Ability to travel on short notice providing emergent repair action assistance.
• Ability to respond during after-hours, weekends and holidays.
• Develops and maintains relationships and partnerships with customers, stakeholders, peers and partners.
• Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience)

• Bachelor’s Degree is required as basic qualification with 8-10 years’ experience in aircraft maintenance.
• 5 years or more experience working in the maintenance of 737 NG or P8-I
• Able to work independently without high levels of supervision (self-motivated)

Preferred Qualifications (Desired Skills/Experience)

• Creativity in problem solving.
• Strong interpersonal skills with ability to deal with both internal and external stakeholders.
• Prior experience working with Indian Navy or Indian armed forces undefined.

Typical Education & Experience

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+ 8 years' related work experience.

Relocation

This position does offer relocation within INDIA.

Language Requirements

Not Applicable

Education

Bachelor's Degree or Equivalent

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position does not require a Security Clearance.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award.

Shift

Not a Shift Worker (India)

Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment that’s welcoming, respectful and inclusive of every teammate, with great opportunity for professional growth. Find your future with us.