Experience.com Looking for Network Engineer at Chennai, Tamil Nadu

Experience.com; Chennai; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

Join a forward-thinking company as a Network Engineer, where you will play a crucial role in maintaining and managing workstations and network infrastructure. This position offers the chance to work closely with various teams to ensure IT security standards are met and to provide seamless support for corporate and remote employees. Experience.com is dedicated to empowering businesses and enhancing their online brand reputation, making this an exciting opportunity to contribute to a growing platform that values innovation and collaboration. If you are passionate about IT and eager to make a significant impact, this role is perfect for you.

Qualifications

• 1-2 years of experience in network management and workstation support.
• Proficient in managing corporate user accounts and IT security.

Responsibilities

• Install and manage workstations, ensuring they are updated and secure.
• Coordinate with vendors to maintain network devices and troubleshoot issues.

Skills

Network Management

Workstation Configuration

EDR/AV Software

Vendor Coordination

IT Security Standards

MDM Policies

Education

Bachelor's Degree in IT or related field

Tools

Office365

Zoom

Slack

Mac OS

Job description

Position: Network Engineer

Job Location: Chennai / WFO

Experience : 1 to 2 Years

Employment Type: Full Time

Responsibilities

1. Install, configure and manage all BuyersRoad employees workstations, maintaining all Mac / Other workstations in good physical condition.
2. Ensure all workstations are up to date with OS and application patches.
3. Ensure workstations are installed with EDR/AV software and enforce corporate policies.
4. Coordinate with hardware/software/network/ISP vendors for support to resolve issues.
5. Manage the Chennai Corporate Office premises Network, including firewalls, switches, ISP, printers, and faxes.
6. Ensure network devices are up to date and plan for maintenance.
7. Document network/OS related changes and update inventory regularly.
8. Manage corporate user accounts (Office365/Zoom/Slack/etc) during employee onboarding and offboarding, ensuring immediate user cleanup.
9. Work with the HR team on employee induction programs and facilitate new employees with IT policies and procedures.
10. Estimate and plan to provide new employees with appropriate resources upon joining (such as laptops, chargers, docking stations, extra monitors, headphones, etc.) and maintain inventory.
11. Coordinate with the administration team about shipping resources to remote employees and set them up.
12. Ensure enough backup laptops/other resources are available for on-demand/emergency use.
13. Coordinate with Admin/HR/Security teams to ensure IT security standards are met.
14. Update device inventory upon changes.
15. Act as the first and last resort for workstation issues, working closely with corporate and remote employees on IT/OS and application-related issues.
16. Manage workstations with MDM policies and profiles.
17. Install/Uninstall/Upgrade OS and applications as required.
18. Deploy and monitor corporate office premises network devices.
19. Work with various vendors to ensure corporate office premises run without disruption, updating stakeholders during outages or maintenance.
20. Manage networking devices and ensure network security.
21. Troubleshoot issues and outages at corporate premises and user endpoint workstations.
22. Ensure security through access controls, backups, and firewalls.
23. Upgrade systems with new releases and versions.
24. Build an internal wiki with technical documentation, manuals, and IT policies.
25. Work with vendors for extended support and quotes for new procurements to support business IT needs.

About us:

Experience.com empowers businesses of all sizes to turn customer and employee experiences into social proof to drive growth and their bottom line. We’re building the platform that reinvents how companies build their online brand and reach new customers. By taking the manual work out of online brand reputation management, we free businesses to focus on what matters most: their customers.

Founded in 2015, Experience.com is headquartered in San Ramon with quickly growing offices in Nashville and Chennai.

Indian Registered name: Buyers Road India Private Limited

URL: www.experience.com