We at Yusen Logistics (India) Pvt. Ltd. are hiring for Executive/ Sr. Executive - Quality role for Kanera location.
Role & responsibilities
Quality Assurance & Process Excellence
- Develop, implement, and monitor quality standards, SOPs, work instructions, and process controls.
- Conduct process audits and identify gaps, risks, and opportunities for improvement.
- Monitor key quality and operational KPIs and drive corrective and preventive actions (CAPA).
- Perform root cause analysis using tools such as 5 Why, Fishbone, Pareto, and FMEA.
- Standardize processes and ensure adherence to defined quality and operational standards.
- Drive process improvements to reduce errors, rework, rejection, wastage, and process variation.
Warehousing Quality
- Monitor quality performance across inbound, storage, picking, packing, dispatch, and inventory processes.
- Identify warehouse process deviations and implement corrective actions.
- Drive improvements in inventory accuracy, order accuracy, damage reduction, and turnaround time.
- Conduct periodic warehouse process audits and compliance checks.
- Work closely with warehouse and operations teams to ensure adherence to SOPs and quality standards.
- Establish and monitor quality checkpoints at critical stages of warehouse operations.
Six Sigma & Continuous Improvement
- Identify and execute Six Sigma / Lean improvement projects aligned with business objectives.
- Lead or support DMAIC projects to improve process capability and reduce defects.
- Use data analysis and statistical techniques to identify trends, variation, and root causes.
- Executive/ Sr. Executive - QualityDevelop project charters, define baselines, track improvements, and quantify benefits.
- Support the organization in building a culture of data-driven decision-making.
Kaizen & Lean Initiatives
- Drive Kaizen, 5S, Visual Management, Poka-Yoke, and waste elimination initiatives.
- Facilitate improvement workshops with cross-functional teams.
- Identify and eliminate the 8 wastes (DOWNTIME) across warehouse and operational processes.
- Track Kaizen implementation and measure the impact of improvements.
- Encourage employee participation in continuous improvement initiatives.
Data Analysis & Reporting
- Develop and maintain quality dashboards and MIS reports.
- Track KPIs such as defects, rejection, rework, inventory accuracy, order accuracy, productivity, turnaround time, and process compliance.Analyze trends and provide actionable insights to management.Prepare periodic quality and continuous improvement reports.
- Maintain documentation of improvement projects and realized benefits.
Preferred candidate profile
- Bachelors degree in engineering, Operations, Supply Chain, Quality, or a related discipline.
- 26 years of relevant experience in Quality Assurance, Process Excellence, Continuous Improvement, Warehouse Quality, or Operations Excellence.
- Experience in warehousing / supply chain / logistics operations will be preferred.
- Working knowledge of Lean Six Sigma and Kaizen methodologies.
- Six Sigma Green Belt certification would be an advantage.
- Strong knowledge of Root Cause Analysis, CAPA, 5 Why, Fishbone, Pareto, FMEA, 5S, and Poka-Yoke.
- Good working knowledge of MS