Executive - Sales & Services

Malabar Gold & Diamonds; Ahmedabad District; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A leading jewelry retailer in Ahmedabad is seeking a dedicated Sales Associate to achieve sales targets and provide exceptional customer service. The ideal candidate should possess strong selling skills, be self-motivated, and excel in customer engagement. Responsibilities include welcoming customers, providing product knowledge, gathering feedback, and assisting in inventory management. This role is essential for enhancing the store's profitability and ensuring customer delight.

Qualifications

• Strong sales ability and customer engagement skills.
• Motivated to meet and exceed sales targets.
• Effective in providing excellent customer service.

Responsibilities

• Achieve individual sales targets and enhance store profits.
• Welcome and engage customers to identify their needs.
• Provide product knowledge and ensure customer satisfaction.
• Gather customer feedback for business improvement.
• Maintain inventory and assist in stock replenishment.
• Generate leads and increase customer footfall.
• Acquire knowledge in all store sections like billing and packing.

Skills

Ability to sell

Self-motivated and driven by targets

Excellent communication skills

Customer service skills

Job description

Job RoleTo achieve the sales targets by engaging with the customers and assisting them to choose the jewelry and completing the sales transaction in line with the Company SOP.

• Responsible to achieve the individual sales target and executing the company’s strategies to enhance the store’s profit.
• Receive the customer in a welcoming manner and engage with them to understand their requirements.
• Provide excellent customer service, educate customers on benefits –Malabar Promises and product details to ensure customer delight in each sale.
• Gather feedback from customers or prospects and share it with the Manager for business improvement.
• Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment.
• Generate customer leads and increase customer footfall.
• Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc.
• Assist in BTL marketing.

Skills Required

• Ability to sell
• Self-motivated and driven by targets
• Excellent communication skills
• Customer service skills