Executive - RM Configuration

IndiGo; Gurgaon; On-site; INR 500,000 - 800,000; Full time

Job summary

IndiGo is seeking an entry-level Configuration Specialist to manage end-to-end system configuration for flight sales across global markets. You will design and document configuration protocols, tailor settings to business needs, and collaborate across departments to implement changes with minimal disruption.

The role requires a graduate in a relevant field with 0–1 year experience in Python and SQL, plus knowledge of Navitaire PSS and Sky Fare.

Qualifications

• Graduate in a relevant field with 0–1 year of hands-on experience in Python and SQL.
• In-depth knowledge of Navitaire PSS.
• Strong analytical and problem-solving capabilities.
• Ability to handle multiple priorities efficiently.
• Excellent communication and collaboration skills.
• High attention to detail and accuracy in work.
• Solid understanding of fare filing processes using Sky Fare.

Responsibilities

• Design, document, and uphold effective configuration management protocols.
• Tailor system configurations to align with business needs and functional specifications.
• Collaborate across departments to implement changes seamlessly and minimize operational impact.
• Conduct thorough testing and validation of configuration changes to ensure intended outcomes and system stability.
• Troubleshoot and resolve issues related to system configurations.
• Maintain compliance with internal policies, industry standards, and regulatory requirements in all configuration activities.

Skills

Python

SQL

Analytical thinking

Communication

Attention to detail

Multitasking

Education

Bachelor's degree in a relevant field

Tools

Navitaire Utilities

Navitaire NDP

Sky Fare

Sky Speed

Go Now

Sky Schedule

Job description

This team oversees end-to-end system configuration for the airline. Their mandate covers the setup and governance of fares, product offerings, ancillaries, codeshare arrangements, and other commercial parameters essential for enabling flight sales across global markets.

Key Responsibilities:

• Design, document, and uphold effective configuration management protocols.
• Tailor system configurations to align with business needs and functional specifications.
• Collaborate across departments to implement changes seamlessly and minimize operational impact.
• Conduct thorough testing and validation of configuration changes to ensure intended outcomes and system stability.
• Troubleshoot and resolve issues related to system configurations.
• Maintain compliance with internal policies, industry standards, and regulatory requirements in all configuration activities.

Preferred Skills & Attributes:

• Graduate in a relevant field, with 0-1 year of hands-on experience in Python and SQL.
• In-depth knowledge of the Navitaire Passenger Service System (PSS).
• Strong analytical and problem-solving capabilities.
• Ability to handle multiple priorities efficiently.
• Excellent communication and collaboration skills.
• High attention to detail and accuracy in work.
• Solid understanding of fare filing processes using Sky Fare.

Hands on experience with Navitaire tools including:

• Utilities
• NDP
• Sky Fare
• Sky Speed
• Go Now
• Sky Schedule

Technical Skills (Preferred)

• Python – automation, validation, data checks
• JSON – configuration structures and data handling
• SQL – querying, analysis, and troubleshooting

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers.Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their - but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status.

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