EXECUTIVE N - APPLICATION TECHNOLOGIST

Asian Paints Ltd; Cuttack; On-site; INR 350,000 - 550,000; Full time

Job summary

Asian Paints Ltd is seeking frontline technical personnel to support waterproofing product sales across defined geography. The role includes training stakeholders, site support, complaint handling, and collaboration with sales to achieve business objectives.

Required: B.Sc. in Chemistry or Diploma in Civil Engineering with minimum 50% marks; MBA or other engineering degrees not considered. You will train applicators and contractors to showcase product strengths.

Qualifications

• Essential: B.Sc. in Chemistry or Diploma in Civil Engineering.
• Minimum 50% marks throughout education with no backlogs.
• Engineering degrees (B.Tech/B.E./B Pharma/ Diploma) plus MBA not considered.

Responsibilities

• Provide assistance to frontline sales workforce by creating awareness of water proofing product features.
• Assist sales team in handling customer complaints and product warranty queries.
• Identify and train applicators and contractors on practical application of waterproofing products.
• Maintain and update training records and measure impact through lead conversions.
• Brief frontend sales team on product range and technical specifications.
• Engage key waterproofing contractors through trainings and activations.
• Provide on-site support to contractors to build confidence in product usage.
• Ensure adherence to the product training plan for stakeholders.
• Provide technical assistance to sales support as per scope.
• Resolve complaints within defined timelines.

Skills

Training delivery

Stakeholder mgmt

Waterproofing know-how

Education

B.Sc. in Chemistry

Diploma in Civil Engineering

Job description

Job Description:

External Job Description

Job Purpose
The position is that of frontline technical personnel who would primarily be responsible for supporting the sale of
waterproofing products in defined geography by providing products trainings and briefings for all stakeholders, ensuring
quality during application process and handling complaints thereby, assisting in achieving overall business objectives

Business Responsibility Areas
(Please detail out at least 8-10 responsibility areas) Key Performance Indicators
Business objective

• Provide assistance to frontline sales workforce in Retail by means of creating
  awareness on water proofing product features and selling points
• Assist sales team in handling customer complaints, product warranty queries
  related to assigned range of Products Product Training
• Identify and train painting applicators as well as non-painting applicators like
  Masons, Civil Contractors etc. on practical application of waterproofing products
  at regular intervals
• Maintain and update training records of trained applicators in the portal and
  measure the impact of the training through lead conversions
• Brief frontend sales team in Retail, Projects and Services on the range of
  waterproofing products and its technical specifications Contractor
  Management
• Identify set of key waterproofing contractors of the Region and prepare a plan
  to engage the contractors by means product trainings and activations
• Provide support on-site support to top waterproofing contractors to build their
  confidence on products usage on their sites
• Adherence to product
  training plan for
  stakeholders
• Product Technical
  assistance as per scope
  for sales support
• Resolution of complaints
  as per
  defined timelines
• Showcase the strength of APL products vis-à-vis other offerings in the market
  during stakeholder meets and events
• Ensure participation of contractors in schemes floated around various products
• Provide assistance to Marketing function and Research and Technology function
  in conducting product trials and building inferences on APL product strength vis
  à-vis products in the market
• Devise ways in which these product strengths can be communicated to the
  consumers and influencers

Qalifications
Essential

• B.Sc. Degree in Chemistry or Diploma in Civil Engineering
• Minimum of 50% throughout education without any backlogs
• Applicants with an Engineering background (B. Tech/B.E./B.
  Pharma/Diploma) and MBA will not be considered.