Executive Manager

Mancer Consulting Services; Bengaluru; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

MANCER Consulting Services Pvt. Ltd.

in Bengaluru is seeking an Executive Manager to lead technology transformation initiatives focused on Responsible AI, cloud-first architecture, digital innovation, and strategic partnerships. You will drive AI strategy, manage global technology collaborations, advance fraud prevention, and oversee cloud-scale modernization while guiding cross-functional teams and external partners.

Responsibilities

• AI Strategy & Innovation: Drive the adoption of responsible AI solutions to enhance customer experiences, accelerate internal innovation, and optimize business processes.
• Strategic Technology Partnerships: Manage collaborations with global technology organizations and AI solution providers to explore emerging technologies and drive digital transformation.
• Global Innovation & Collaboration: Engage with international technology hubs and innovation centres to facilitate knowledge sharing, technology research, and collaborative solution development.
• Fraud Prevention & Cybersecurity: Promote AI-powered solutions and intelligent automation to identify suspicious activities, detect scams, and strengthen real-time fraud prevention capabilities.
• Cloud-First Transformation: Lead and support cloud-first initiatives, scalable technology infrastructure, and modernization aligned with enterprise technology strategy.
• Customer Experience Enhancement: Identify and implement opportunities to leverage AI and emerging technologies for seamless, personalized, and efficient customer experiences.
• Industry Collaboration & Thought Leadership: Represent the organization at technology forums, innovation summits, and industry partnerships to promote AI adoption and strengthen technology capabilities.
• Stakeholder Management: Collaborate with cross-functional teams, senior leadership, and external technology partners to align innovation initiatives with strategic business objectives.
• Continuous Improvement: Monitor advancements in AI, machine learning, cloud computing, and automation to identify opportunities for innovation and operational excellence.

Job description

Job Title: Executive Manager - Technology Transformation, AI & Strategic Partnerships Role Overview

The Executive Manager will drive technology transformation initiatives focused on Responsible AI, cloud-first architecture, digital innovation, and strategic global technology partnerships. The role involves leveraging emerging technologies, building collaborative ecosystems, and implementing scalable solutions to enhance customer experience, strengthen fraud prevention, and improve operational efficiency.

Key Roles & Responsibilities

• AI Strategy & Innovation: Drive the adoption of responsible AI solutions to enhance customer experiences, accelerate internal innovation, and optimize business processes.
• Strategic Technology Partnerships: Manage collaborations with global technology organizations and AI solution providers to explore emerging technologies and drive digital transformation.
• Global Innovation & Collaboration: Engage with international technology hubs and innovation centres to facilitate knowledge sharing, technology research, and collaborative solution development.
• Fraud Prevention & Cybersecurity: Promote AI-powered solutions and intelligent automation to identify suspicious activities, detect scams, and strengthen real-time fraud prevention capabilities.
• Cloud-First Transformation: Lead and support cloud-first initiatives, scalable technology infrastructure, and modernization aligned with enterprise technology strategy.
• Customer Experience Enhancement: Identify and implement opportunities to leverage AI and emerging technologies for seamless, personalized, and efficient customer experiences.
• Industry Collaboration & Thought Leadership: Represent the organization at technology forums, innovation summits, and industry partnerships to promote AI adoption and strengthen technology capabilities.
• Stakeholder Management: Collaborate with cross-functional teams, senior leadership, and external technology partners to align innovation initiatives with strategic business objectives.
• Continuous Improvement: Monitor advancements in AI, machine learning, cloud computing, and automation to identify opportunities for innovation and operational excellence.

Key Focus Areas

• Responsible AI and Generative AI
• Cloud-First Architecture and Digital Transformation
• Global Technology Partnerships
• AI-Driven Fraud Detection and Prevention
• Intelligent Automation and Customer Experience
• Technology Innovation and Strategic Stakeholder Management