Executive Director: Asset Management Sales Experience Platform, Digital Sales

Testing Site - JPMC; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

J.P. Morgan Asset & Wealth Management seeks a Product Director within the Asset Management Marketing Group to lead the Sales Experience Platform (SEP).

You will drive product strategy, collaborate with global stakeholders, and oversee cross-functional teams to deliver client-centric features like Sales Assist and SEP Chat that enhance the sales process. The role emphasizes leadership, data-driven decision making, and strong partnerships with business and technology teams to enable scalable CRM

Qualifications

• Relevant industry experience delivering products, projects, or technology applications.
• Understanding of Asset Management business (Investment Management, Mutual Funds, Managed Accounts, or Separate Accounts).
• Deep expertise in Salesforce.com platform and Sales Cloud features like forecasting, prospecting, and lead management.

Responsibilities

• Own and drive the product roadmap, vision, and execution for the Sales Experience Platform (SEP).
• Lead the full product lifecycle with risk management and growth targets.
• Inspire and mentor a high-performing product team and drive best practices in design, research, prototyping, and adoption.

Skills

Product delivery experience

Asset management knowledge

Marketing–Sales alignment

Product lifecycle expertise

Data analytics

Product lifecycle advocacy

Stakeholder management

People management

Communication & adaptability

Tools

Salesforce (Sales Cloud)

Job description

J.P. Morgan Asset & Wealth Management offers top-tier investment management solutions, managing around $4 trillion in assets. As a preferred investment manager globally, we provide a wide range of strategies and expertise across asset classes. With over 200 years of experience and a presence in every major market, our teams deliver unmatched investment insight. The Asset Management India Client & Product teams support the entire client lifecycle, including Sales & Marketing, Product Strategy, and Business Intelligence & Analytics.

As a Product Director in JPM Asset Management Marketing Group, you are at the forefront of innovation—driving the creation of products and features that truly delight our stakeholders. You leverage your expertise to challenge the status quo, break down barriers, and foster a culture of continuous improvement. Your leadership inspires cross-functional teams to deliver bold, client-centric solutions that set new standards in the industry.

The Sales Experience Platform (SEP) is the engine behind our world-class distribution team, setting us apart in the market through cutting-edge technology that transforms the sales process. SEP unifies data, tools, and insights into a seamless platform, empowering our sales force to build stronger client relationships, act on real-time intelligence, and maximize productivity. With a globally distributed team, SEP is designed to meet the diverse needs of our sales professionals around the world. We work hand-in-hand with the business to understand their challenges, build lasting partnerships, and deliver products that drive sales success in every market we serve.

We are seeking a highly motivated candidate with strong leadership, interpersonal, and analytical skills. In addition to functional responsibilities, the lead will serve as a key engagement point for global stakeholders and oversee a team aligned with the SEP platform and strategy. The lead should develop deep subject matter expertise and guide the team in delivering high-impact business outcomes. Responsibilities include building a scalable and sustainable organization, managing critical controls, driving stakeholder engagement, and collaborating with global data teams to deliver strategic CRM capabilities.

Responsibilities include:

• Own and drive the product roadmap, vision, and execution for the Sales Experience Platform, ensuring delivery of innovative features like Sales Assist, Smart Brief, Voice Assist, and SEP Chat.
• Lead the entire product lifecycle—planning, execution, and continuous improvement—while managing risk and achieving ambitious business growth targets.
• Inspire, coach, and mentor a high-performing product team, championing best practices in solution design, market research, prototyping, and product adoption.
• Be accountable for product performance, investing in enhancements that deliver measurable business value.
• Monitor market trends, conduct competitive analysis, and identify opportunities for differentiation and growth.
• Build strong partnerships with business leaders and stakeholders across business functions, technology partners, and global teams to drive adoption, maximize impact, and deliver relevant data solutions.
• Oversee planning, delivery governance, resource optimization, stakeholder engagement and training, and the monitoring and resolution of critical issues and risks across the platform, while identifying and executing improvement programs.

Required Qualifications, Skills, and Capabilities

• Relevant industry experience delivering products, projects, or technology applications, with a proven track record of innovation.
• Understanding of Asset Management business (Investment Management, Mutual Funds, Managed Accounts, and/or Separate Accounts)
• Deep expertise in the Salesforce.com platform and ecosystem, especially Sales Cloud features like forecasting, prospecting, and lead management.
• Experience bridging marketing and sales lifecycles, connecting marketing events and leads directly to the sales pipeline.
• Strong knowledge of the product development lifecycle, technical design, and data analytics.
• Demonstrated ability to influence and drive adoption of key product lifecycle activities, from discovery to value management.
• Experience leading organizational change and managing stakeholders across functions and geographies, collaborating effectively with diverse product and business teams.
• Experienced people manager adept at working in a matrix organization, with a passion for growing and mentoring dynamic, high-performance teams.
• Proven ability to quickly learn the business, the application and adapt to ever changing priorities. Excellent communicator (written and verbal) with strong interpersonal skills