Vice President- Account Management Services Product Owner

JPMorganChase; Mumbai; In loco; INR 3.000.000 - 6.000.000; Tempo pieno

Descrizione del lavoro

JPMorganChase is seeking a Data Product Ownership, AI Automation, and Data Quality Engineering Professional to lead and shape data services across onboarding, reporting, and investment processes.

You will own the product vision, roadmap, and execution while partnering with Operations, Technology, and Controls to deliver scalable, governable, and high-quality outcomes in a fast-paced financial environment.

Competenze

• Proven track record as PO/PM or delivery lead for data products or enterprise services.
• 10+ years of Financial Services experience integrating data, tech and operations.
• Experience delivering in agile with backlog discipline and outcome-based execution.
• Hands-on with SQL and Python to analyze data and validate hypotheses.
• Familiar with AI/Data products including metadata, anomaly detection, and workflow orchestration.
• Excellent written and verbal communication for governance and leadership.
• Bachelor's in CS/Math/Statistics or related field.

Mansioni

• Lead day-to-day product stability, service delivery, and BAU coverage for the Operate function.
• Collaborate with Operations, Technology, and Service Management to triage and resolve tickets with clear SLAs.
• Translate BAU issues into product enhancements with defined requirements and release plans.
• Define metrics and operating rhythms to drive continuous improvement and risk management.
• Craft problem statements, use cases, and acceptance criteria for complex requirements.
• Drive modernization roadmap across platform evolution and scalable processes.
• Identify AI opportunities to improve STP and data quality with governance.
• Coordinate with Business, Operations, Technology, and Controls to remove blockers and accelerate delivery.
• Sequence work across teams to manage dependencies and achieve high-quality releases.
• Establish delivery and outcome metrics to reshape priorities and the roadmap.
• Own product vision, roadmap, and execution for data services powering onboarding, reporting, and investment processes.

Conoscenze

Product Owner

Product Manager

Delivery Lead

Financial Services

Agile

SQL

Python

Stakeholder Communication

Formazione

Bachelor's degree in Computer Science/Math/Statistics

Strumenti

SQL

Python

VS Code

GitHub Copilot

Descrizione del lavoro

Job Description

You are a strategic thinker passionate about driving solutions in “Data Product Ownership, AI Automation, and Data Quality Engineering”. You have found the right team.

You are a strategic thinker passionate about driving solutions in “Data Product Ownership, AI Automation, and Data Quality Engineering”. You have found the right team. As “Data Product Ownership, AI Automation, and Data Quality Engineering Professional / Lead” within our “Asset & Wealth Management – MPX Account Management Services (Account SOR)” , you will be responsible for setting and improving our organizational objectives, and ensuring their consistent accomplishment.

Job Responsibilities

• Lead the Operate function for Account Management Services by owning day-to-day product stability, service delivery, and BAU point-of-contact coverage.
• Partner with stakeholders across Operations, Technology, and Service Management to triage, prioritize, and resolve tickets, incidents, defects, and urgent ad-hoc requests with clear SLAs and communications.
• Translate recurring BAU issues and user feedback into product enhancements by defining requirements, acceptance criteria, and release plans to improve user/client experience.
• Establish operating rhythms and performance metrics (e.g., ticket trends, root-cause themes, time-to-resolution) to drive continuous improvement and proactive risk/controls management.
• Define crisp problem statements, use cases, user journeys, success metrics, and acceptance criteria from complex requirements to enable fast, rigorous delivery.
• Drive the modernization roadmap across platform evolution, user experience improvements, and scalable operational processes.
• Identify AI and Agentic AI opportunities that increase straight-through processing and data quality with safe, explainable, and governable designs.
• Partner across Business, Operations, Technology, and Controls to remove blockers, force decisions, and accelerate delivery outcomes.
• Sequence work across teams, platforms, and release trains to manage dependencies and deliver predictable, high-quality releases.
• Stand up delivery and outcome metrics (quality, timeliness, adoption, STP lift, defect reduction, cycle time) to continuously reshape priorities and the roadmap.
• Own the product vision, roadmap, and execution for mission-critical data services powering onboarding, reporting, operational workflows, and investment processes.

Required Qualifications, Capabilities And Skills

• Demonstrate a proven track record as a Product Owner, Product Manager, or Delivery Lead for data products, platforms, or critical enterprise services (ideally in a major financial institution).
• Bring a minimum of 10 years of Financial Services experience blending data, technology, and operations with Asset & Wealth Management data concepts.
• Deliver effectively in agile environments with backlog discipline, pragmatic scope control, and outcome-based execution.
• Work hands-on with SQL and Python to navigate large datasets, validate hypotheses, investigate issues, and partner credibly with engineering and analytics.
• Apply practical fluency with AI and Agentic AI for data products (e.g., reconciliations, anomaly detection, triage, metadata enrichment, exception handling, workflow orchestration) while evaluating value, risk, scalability, and controls.
• Influence stakeholders at every level with sharp written and verbal communication suitable for governance forums and senior leadership.
• Hold a minimum of a Bachelor's Degree in Computer Science, Math, Statistics, or a related field.

Preferred Qualifications, Capabilities And Skills

• Bring Asset Management experience with onboarding and servicing.
• Use foundational AI/developer tooling such as VS Code and GitHub Copilot within a modern engineering environment.
• Show familiarity with data-quality tooling, metadata platforms, lineage frameworks, and modern data platforms (lakehouse/warehouse patterns, distributed processing, APIs, and data services).
• Earn product management certifications such as CSPO or PSPO (preferred).
• Hold a Master's degree in engineering or computer science and demonstrate a creative mindset for innovative data-solution design.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.