Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Latur; On-site; INR 350,000 - 700,000; Full time

Job summary

Bajaj Finserv Limited is seeking a Debt Management Specialist to manage the recovery of overdue payments on loans or credit accounts. The role involves coordinating collection activities with customers and agencies to achieve targets.

You will monitor performance, maintain records, ensure regulatory compliance, and provide regular reports on collection activity. The position requires strong risk awareness and team leadership to drive strategy and results.

Qualifications

• Proven ability to recover overdue payments and manage collections

Responsibilities

• Achieve collections target by visiting customers/agency
• Monitor performance against set parameters and provide regular updates
• Ensure legal guidelines are complied with while repossessing products
• Maintain accurate records of customer interactions and transactions
• Provide regular reports on collection activities and performance
• Handle escalations promptly and effectively to resolve issues
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients

Skills

Debt collection

Negotiation

Communication

Regulatory compliance

Team leadership

Job description

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Responsibilities

• Achieve collections target by visiting customers/agency
• Monitor performance against set parameters and provide regular updates
• Ensure legal guidelines are complied with while repossessing products
• Maintain accurate records of customer interactions and transactions
• Provide regular reports on collection activities and performance
• Handle escalations promptly and effectively to resolve issues
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients

Qualifications