Executive - Backend

EXL; Dadri; Sur place; INR 300 000 - 540 000; Plein temps

Résumé du poste

EXL is seeking a Claims Specialist in India to manage time-sensitive requests with urgency, providing technical, administrative, and clerical support to business unit adjusters. The role involves data gathering, reporting, and coordinating department functions with other areas.

The candidate should have insurance knowledge or related graduates, with the ability to handle file copy requests, assign claim numbers, and upload documents to claims.

Qualifications

• Graduates with Insurance Knowledge would be preferred.

Responsabilités

• Pivot quickly to urgent requests and manage time-sensitive tasks.
• Process file copy requests and issue correct deductions or demands.
• Match and assign claim numbers; upload and manage documents to claims.
• Interact with claim adjusters and coordinate data for claims processing.
• Research and issue correct deductibles or demands to customers as relevant.

Formation

Insurance knowledge

Description du poste

Job Description:

As Claims Specialist , the resource will have to manage time sensitive requests, operate with sense of urgency while providing technical, administrative & clerical support to all business unit adjusters as assigned.
Request, gather and coordinate data/information, prepare summary reports, track/maintain records, and coordinate the administration of department function(s) with other areas.

Responsibilities

Key Responsibilities:

• Ability to pivot quickly and focus on urgent requests.
• Process File copy requests
• Matching and assigning correct claim numbers Issuing Demands or Deductibles.
• Typing handwritten contents from insured into CCC for Issuing Deductibles.
• Managing incoming requests.
• Upload documents to claims.
• Interacting with claim adjuster for claim as required.
• Research and issue correct Deductibles or demands to the customers on claims as relevant.
• Setting up and assigning Respondent Arbitration
• Perform other administrator activities as assigned

Qualifications

Graduates with Insurance Knowledge would be preffered

Requirements: