Executive / ASM - Training

Otis Elevator Company; Bengaluru; Hybrid; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading global elevator company is seeking an experienced Assistant Manager Training to oversee training initiatives across southern India. This role requires 8-15 years of experience, strong facilitation and communication skills, and the ability to manage and deliver both technical and soft skills training. The successful candidate will develop training programs and evaluate their effectiveness, ensuring alignment with operational needs.

Benefits

Employee Scholar Program

Training and development resources

Qualifications

• 8 to 15 years of experience with elevator training.
• Ability to travel extensively across southern India.
• Strong background in technical and soft skills training.

Responsibilities

• Develop and implement an annual training calendar.
• Manage training programs for field teams.
• Conduct training needs analysis to identify skill gaps.
• Deliver technical and soft skills training.
• Evaluate training effectiveness and maintain documentation.

Skills

Facilitation skills

Communication skills

Interpersonal skills

Proficiency in MS Office

Learning Management Systems (LMS)

Fluency in English

Education

BE / DEE / MBA

Job description

Overview

Date Posted: 2025-06-16

Country: India

Location: MK Towers, #27, Longford Road, Shanti Nagar, Bangalore - 560 027, India

Title: Assistant Manager Training

Location: Bangalore, with travel across Kerala, Karnataka, Tamil Nadu, and Andhra Pradesh & Telangana

Education: BE / DEE / MBA added advantage

Experience: Elevator experience 8 to 15 years

Reports To: Head – Field Engineering and Training & Development

Summary: We are seeking a dynamic and experienced person to lead and manage training initiatives across our southern region and its operations. This role is responsible for planning, executing, and evaluating training programs that enhance the technical and soft skills of field associates, ensure compliance, and support business objectives.

Key Responsibilities

• Annual & Monthly Training Planning: Develop and implement a comprehensive annual training calendar in collaboration with Human Resources and functional managers. Prepare monthly training schedules aligned with operational needs and generate reports for management reviews.
• Deliver and oversee training programs for field teams across southern states, ensuring consistency with company training standards.
• Training Facility Management: Manage the southern region training facility, ensuring it is well-equipped, maintained, and conducive to effective learning.
• Training Needs Analysis (TNA): Conduct regular TNAs with regional managers and supervisors to identify skill gaps and prioritize training interventions.
• Pre-Employment & Induction Training: Facilitate onboarding and induction training for new hires, apprentices, and sales associates, ensuring alignment with structured training guidelines.
• Training Module Development: Design and customize training content in collaboration with the field engineering team and other internal stakeholders.
• Technical & Soft Skills Training Delivery: Conduct technical training sessions independently and with subject matter experts. Facilitate soft skills training in partnership with HR.
• Training on Key Topics: Deliver sessions on quality tools, safety protocols, operational procedures, and other business-critical topics.
• Training Records & Evaluation: Maintain accurate training documentation. Evaluate training effectiveness through feedback, assessments, and post-training reviews.
• Refresher & Specialized Training: Plan and execute refresher courses and focused training based on performance data and evolving business needs.
• Policy Awareness & Compliance: Conduct policy orientation sessions for new employees and ensure all training content adheres to company policies and regional regulations.
• Soft Skills: Strong facilitation, communication, and interpersonal skills; ability to travel extensively across the southern region.
• Proficiency in MS Office and Learning Management Systems (LMS).
• Language: Fluency in English and at least one South Indian language is a plus.

About Otis

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry’s largest service portfolio. We are 69,000 people strong with a diverse global team focused on safety, ethics, and quality.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. We provide opportunities, training, and resources to build leadership and capabilities in Sales, Field, Engineering and Major Projects; our Employee Scholar Program sponsors colleagues to pursue degrees or certification programs.

As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. Our Three Absolutes are Safety, Ethics, and Quality.

Equal Opportunity: Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class. To request an accommodation in completing an employment application due to a disability, please contact us at [e-mail].

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