Executive-Administration (Travel & Help Desk)

CYIENT DLM; Mysuru; On-site; INR 450,000 - 600,000; Full time

Job summary

CYIENT DLM Mysuru invites an Executive – Help Desk to join Administration & Facilities. You will coordinate business travel, manage helpdesk requests, vendor coordination, and invoice processing to ensure timely service delivery.

The role requires 4–5 years in travel desk or administrative support, strong MS Office skills, and fluency in English, Kannada and Hindi, with excellent communication and organizational abilities.

Qualifications

• 4–5 years of experience in Help Desk, Administration, Travel Desk, or Facilities Management.
• Strong knowledge of domestic and international travel booking processes.
• Visa processing and Forex card management experience.
• Proficiency in MS Office applications (Excel, PowerPoint, Word).
• Fluent in English, Kannada and Hindi with good communication skills.

Responsibilities

• Manage helpdesk activities related to employee travel requests and ensure timely processing of approved travel plans.
• Coordinate with external travel agencies for domestic and international flight bookings, hotel reservations, visa processing, and Forex card arrangements.
• Respond to and resolve travel-related helpdesk tickets within defined SLAs.
• Liaise with vendors and internal stakeholders to obtain best travel options and seamless service.
• Track vendor invoices and facilitate timely invoice verification and payment processing.

Skills

Help Desk

Administration

Travel Desk

Vendor Coordination

Invoice Processing

MIS Reporting

Excel

Communication

Organizational Skills

Multilingual

Job description

Executive-Administration (Travel & Help Desk)

A Design Led Manufacturing Partner to meet complex product requirements.

For over 30 years, Cyient DLM has been a trusted electronics and mechanical manufacturing partner and systems supplier to some of the largest players across multiple industries. As an integrated manufacturing partner that provides Design Led Manufacturing (DLM) solutions to customers, we take ownership of design, manufacturing, testing, and certification support to ensure that customers' products meet robust standards in reliability, safety, and performance. We have expertise in safety-critical electronics in highly regulated industries. Our engineers have significant design and manufacturing expertise that helps our customers build complex products and achieve faster time-to-market.

Job Description

Job Title: Executive – Help Desk

Experience: 4–5 Years

Department: Administration & Facilities

Location: Mysore

Job Summary

We are looking for a proactive and detail-oriented Executive – Help Desk with 4–5 years of experience in administration and travel helpdesk operations. The ideal candidate will be responsible for coordinating business travel, managing helpdesk requests, vendor coordination, invoice processing, and supporting administration activities while ensuring timely and efficient service delivery.

Key Responsibilities

• Manage helpdesk activities related to employee travel requests and ensure timely processing of approved travel plans.
  
• Coordinate with external travel agencies for domestic and international flight bookings, hotel reservations, visa processing, and Forex card arrangements.
  
• Respond to and resolve travel-related helpdesk tickets within defined Service Level Agreements (SLAs).
  
• Liaise with multiple vendors and internal stakeholders to obtain the best travel options and ensure seamless service delivery.
  
• Track vendor invoices and facilitate timely invoice verification and payment processing in accordance with company policies.
  
• Prepare and maintain MIS reports, presentations (PPTs), and other documentation as required.
  
• Support Administration & Facilities team during client/customer visits, meetings, and corporate events.
  
• Assist in external audits by providing required documentation and administrative support.
  
• Ensure compliance with organizational policies and maintain accurate records of travel and vendor transactions.
  
• Collaborate effectively with internal and external stakeholders to ensure smooth operational support.
  

Required Skills & Qualifications

• 4–5 years of experience in Help Desk, Administration, Travel Desk, or Facilities Management.
  
• Strong knowledge of domestic and international travel booking processes.
  
• Hands-on experience in visa processing and Forex card management.
  
• Good understanding of vendor management and invoice processing.
  
• Proficiency in Microsoft Office applications, especially Excel, PowerPoint, and Word.
  
• Experience in preparing MIS reports and maintaining documentation.
  
• Strong communication, coordination, and organizational skills.
  
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  
• Fluent in English, Kannada, and Hindi (reading, writing, and speaking).
  
• Customer-focused with excellent interpersonal skills.
  
• Strong problem-solving and coordination abilities.
  
• Attention to detail and process-oriented approach.
  
• Flexible, adaptable, and capable of working with cross-functional teams.