EW PACE Centralised Support

EY; Ernakulam; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Continuous learning

Success defined by you

Transformative leadership

Diverse culture

Job summary

EY is seeking an Associate Risk Management Analyst in its GDS CRM Operations team in India. The role focuses on advancing risk management tools, client and engagement acceptance, and continuous process improvement while mentoring junior staff.

As part of a global delivery network, you will collaborate with onshore teams, drive data integrity, and contribute to compliance frameworks. A hybrid work setup is offered across EY locations.

Qualifications

• Bachelor’s degree in finance, business, risk management, or a related field.
• 1–3 years of experience in risk management, finance, or related area.
• Advanced proficiency in Microsoft Office, esp. Excel.
• Strong analytical, organizational and problem-solving skills.
• Experience with risk management tools/systems is desirable.
• Excellent communication and leadership abilities.

Responsibilities

• Manage complex risk management tools with advanced troubleshooting.
• Lead implementation of new features in risk management systems with IT coordination.
• Ensure data integrity through audits and corrections.
• Review client and engagement documentation for risk assessment.
• Assist in refining processes for client/engagement acceptance for efficiency and compliance.
• Mentor junior team members and contribute to reporting.
• Prepare complex risk management reports and identify trends.

Skills

Excel

Analytical skills

Risk management tools

Leadership

Communication

Education

Bachelor’s degree in a relevant field

Tools

Risk management systems

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Associate 66.2 – CRM Operations

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

This opportunity is in the global operations teams of EY Global Delivery Services (GDS) which is rapidly growing. As our efforts towards building a better working world, GDS operations need to create an evolving framework of CRM Operational excellence framework control in all processes, decision making and activities for GDS operations to enable our business teams across locations.

As an Associate Risk Management Analyst, you will take on a more advanced role in supporting the risk management department. Building on the foundational skills developed at the Associate level, you will have increased responsibilities in managing risk management tools, performing more complex tasks related to client and engagement acceptance, and contributing to the continuous improvement of risk management processes. You will also mentor junior team members and provide more in-depth analysis and reporting.

Your Key Responsibilities

• Manage more complex aspects of risk management tools, including advanced troubleshooting and problem resolution.
• Lead the implementation of new features or updates in risk management systems, including coordinating with IT and other relevant teams.
• Ensure data integrity within risk management tools, performing regular audits and making necessary corrections.
• Conduct detailed reviews of client and engagement documentation, identifying and assessing potential risks.
• Assist in developing and refining processes for client and engagement acceptance to improve efficiency and compliance.
• Liaise with the onshore team and other departments to resolve any issues related to client and engagement acceptance.
• Prepare and analyze complex reports on risk management activities, identifying trends and areas for improvement.
• Support the development of compliance frameworks and contribute to internal audits by providing necessary documentation and insights.
• Act as a point of contact for more complex queries and issues, both from within the team and from other departments.
• Contribute to the ongoing improvement of risk management processes, identifying areas for efficiency gains or risk reduction.
• Participate in cross-functional projects aimed at enhancing overall risk management capabilities within the organization.
• Stay current with industry trends, best practices, and regulatory changes, and share relevant insights with the team.

Qualification, Skills, And Attributes For Success

• Bachelor’s degree in finance, business, risk management, or a related field.
• 1-3 years of experience in risk management, finance, or a related area.
• Advanced proficiency in Microsoft Office Suite, particularly Excel.
• Strong analytical, organizational, and problem-solving skills.
• Experience with risk management tools and systems is highly desirable.
• Excellent communication and leadership skills.
• This is a hybrid role.

What We Look For

• Ability to work independently with minimal supervision.
• Proactive approach to identifying and solving problems.
• Strong mentoring and leadership capabilities

What We Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.