Associate Analyst-USRM Enablement

Ernst & Young Advisory Services Sdn Bhd; Ernakulam; Hybrid; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

EY Global Delivery Services (GDS) in India is seeking an Associate Risk Management Analyst to support licensing compliance, risk controls and governance. You will work with cross-functional teams to maintain data accuracy, dashboards and controls while mentoring junior staff.

You will collaborate with global teams to safeguard processes, improve reporting and ensure adherence to regulatory and internal standards in a hybrid role.

Qualifications

• Bachelor’s degree in finance, business, risk management, or related field.
• 1–3 years of experience in risk management, finance, or related area.
• Advanced proficiency in Microsoft Office, especially Excel.
• Strong analytical, organizational and problem-solving skills.
• Experience with risk management tools is highly desirable.
• Excellent communication and leadership capabilities.

Responsibilities

• Support CPA Licensing Compliance operations through mailbox management and license validation.
• Validate CPA licenses and related compliance requirements using regulatory sources.
• Process licensing requests, renewals, jurisdiction updates, and docs.
• Monitor dashboards, reports and trackers for data accuracy and status reporting.
• Investigate and resolve employee inquiries, escalating complex issues.
• Collaborate with onshore and offshore stakeholders to meet SLAs and quality.
• Contribute to process improvements, documentation updates and knowledge sharing.
• Support ad hoc projects and reporting while ensuring policy compliance.
• Ensure accurate record keeping and timely communication per regulations.

Skills

Analytical thinking

Organizational skills

Problem-solving

Communication skills

Leadership

Education

Bachelor’s degree in finance, business, risk management, or related field

Tools

Microsoft Office Suite

Excel

Risk management tools

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Associate 66.2– USRM Enablement

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

This opportunity is in the global operations teams of EY Global Delivery Services (GDS) which is rapidly growing. As our efforts towards building a better working world, GDS operations need to create an evolving framework of CRM Operational excellence framework control in all processes, decision making and activities for GDS operations to enable our business teams across locations.

As an Associate Risk Management Analyst, you will take on a more advanced role in supporting the risk management department. Building on the foundational skills developed at the Associate level, you will have increased responsibilities in managing risk management tools, performing more complex tasks related to client and engagement acceptance, and contributing to the continuous improvement of risk management processes. You will also mentor junior team members and provide more in-depth analysis and reporting.

Your key responsibilities

• Support CPA (Certified Public Accountant) Licensing Compliance operations through mailbox management, inquiry handling, and license validation activities.
• Perform validation of CPA licenses and related compliance requirements using internal and external regulatory sources.
• Process licensing requests, renewals, jurisdiction updates, and compliance-related documentation.
• Monitor and maintain operational dashboards, reports, and trackers to ensure data accuracy and timely status reporting.
• Investigate and resolve employee inquiries while escalating complex issues as appropriate.
• Collaborate with onshore and offshore stakeholders to ensure service levels and quality standards are met.
• Contribute to process improvement initiatives, documentation updates, and knowledge-sharing activities.
• Support ad hoc projects and reporting requirements while maintaining compliance with established policies and procedures.
• Ensure accurate record keeping, timely communication, and adherence to regulatory and internal compliance requirements

Qualification, Skills, and attributes for success

• Bachelor’s degree in finance, business, risk management, or a related field.
• 1-3 years of experience in risk management, finance, or a related area.
• Advanced proficiency in Microsoft Office Suite, particularly Excel.
• Strong analytical, organizational, and problem-solving skills.
• Experience with risk management tools and systems is highly desirable.
• Excellent communication and leadership skills.
• This is a hybrid role.

What we look for

• Ability to work independently with minimal supervision.
• Proactive approach to identifying and solving problems.
• Strong mentoring and leadership capabilities.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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