Events Coordinator

Westin Hotels & Resorts; Gurgaon; On-site; INR 260,000 - 420,000; Full time

Job summary

Westin Hotels & Resorts in Gurgaon, India seeks a group coordinator/host(ess) to manage banquet functions from pre-event planning to execution. Responsibilities include reading banquet orders, coordinating setup and timelines, and addressing guest needs with professional service. Adherence to safety policies and confidentiality is required.

The role emphasizes teamwork, clear communication, and maintaining brand standards while supporting a seamless guest experience at all events.

Qualifications

• High school diploma or GED equivalent.

Responsibilities

• Meet group coordinator/host(ess) prior to functions and read banquet event orders to gather guest information and determine setup, timeline, and guest needs.
• Respond to and fulfill special banquet event arrangements and follow up to ensure compliance.
• Adhere to all company safety policies and report incidents or unsafe work conditions to the manager.
• Maintain professional appearance and protect company assets; welcome guests and communicate with clear etiquette.
• Develop positive relationships with others and support team to reach common goals.
• Read and visually verify information in various formats and inspect tools or equipment.
• Stand, walk, or move for extended periods; move objects up to 25 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Education

High school diploma or GED equivalent

Job description

Job Description:

Additional Information

Job Number26105123

Job CategoryEvent Management

LocationVatika Complex, Sohna-Gurgaon, Haryana, India, 122103 VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Position Summary

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well‑being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well‑being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well‑being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.