Estate Manager

JLL Technologies; Bengaluru; On-site; INR 3,00,000 - 8,00,000; Full time

Job summary

An established industry player in real estate is seeking an Estate Manager to oversee property management services in Bengaluru. This role involves ensuring operational efficiency through innovative practices and technology. You'll guide and develop site manpower, manage budgets, and maintain high service standards. The ideal candidate will have a strong background in property management and excellent leadership skills. Join a forward-thinking company where you can make a significant impact and grow your career in a supportive environment.

Qualifications

• Experience in managing property services and operations.
• Strong budgeting and financial management skills.

Responsibilities

• Oversee property management services and ensure smooth operations.
• Formulate and monitor budgets and service level agreements.
• Maintain relationships with vendors and clients.

Skills

Property Management

Budget Formulation

Vendor Management

Team Leadership

Client Communication

Health and Safety Compliance

Education

Bachelor's Degree in Business Management

Certification in Property Management

Job description

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring talented individuals and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or are looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position: Estate Manager

Business: Property and Asset Management, Ecoworld Building 5, Bangalore

What this job involves

You will be responsible for the entire range of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency through innovation and technology. Your responsibilities include, but are not limited to:

1. Guiding, developing, and supporting manpower at the site to face challenges effectively.
2. Formulating and monitoring budgets, SLAs, and KPIs for JLL and outsourced agencies to ensure effective service delivery.
3. Maintaining service level agreements and performance indicators above excellence standards.
4. Ensuring timely renewal of agreements, submission of invoices, and follow-up on payments.
5. Overseeing vendor quotations and invoices.
6. Ensuring proper sign-offs for attendance and cost sheet submissions.
7. Submitting client-approved cost sheets and following up on invoices.
8. Ensuring billing accuracy.
9. Planning manpower requirements, including hiring processes.
10. Conducting daily site rounds to ensure proper maintenance and services.
11. Promoting effective teamwork among all facilities staff.
12. Assisting the client SPOC in creating annual budgets and management strategies.
13. Keeping data, emails, and client files updated.
14. Dealing with occupant queries in verbal and written forms.
15. Implementing and following a robust complaint management process.
16. Communicating operational issues to occupants and authorities.
17. Adhering to health and safety regulations and manuals.
18. Implementing risk assessments and ensuring compliance.
19. Creating business continuity plans.
20. Resolving emergency maintenance issues promptly.
21. Maintaining relationships with project teams, contractors, authorities, and statutory agencies.
22. Preparing and submitting daily and monthly management reports.
23. Maintaining as-built drawings and transition documents.
24. Coordinating with regional and corporate teams to ensure report closures.
25. Promoting safety under the slogan 'No Safety, No Work.'

Location: On-site - Bengaluru, KA

Scheduled Weekly Hours: 0

If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We are interested in learning about what you bring to the table!

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