Job Description
We are seeking a dedicated and experienced Estate Manager (Female candidate) to oversee the day-to-day operations, maintenance, and administration of our estate properties. The ideal candidate will be responsible for ensuring smooth operations, upkeep, and management of residential or commercial properties while ensuring high standards of service and client satisfaction.
Role & Responsibilities
- Meeting with the owner to discuss plans, events, and general estate requirements.
- Manage and coordinate a team of 9-10 support staff, including the cook, nanny, caretaker, driver, housekeeping, gardener, and security personnel.
- Prepare duty rosters, assign daily tasks, and ensure optimal performance through hands-on supervision.
- Monitor staff attendance, leave schedules, and maintain overall discipline.
- Ensure all staff adhere to service quality, hygiene, and behavior protocols within the estate.
- Oversee all day-to-day operations of the estate including maintenance, cleanliness, and hospitality arrangements.
- Ensure all appliances, utilities, and systems (plumbing, electrical, HVAC, etc.) are functional and serviced regularly.
- Plan and supervise any repair work, renovations, or service visits with third-party vendors or contractors.
- Manage household inventories including groceries, cleaning supplies, linen, and other essentials.
- Monitor expenses and keep accurate records of purchases, maintenance, vendor bills, and staff payments.
- Prepare and manage monthly operational budgets and report variances or special requirements to the owner.
- Ensure records of assets, warranties, service agreements, and staff records are up-to-date and well-maintained.
- Work closely with the owner to understand family preferences, routines, upcoming events, and travel schedules.
- Ensure all guest arrivals, stays, and departures are handled professionally with proper arrangements.
- Maintain confidentiality and discretion at all times regarding the family's personal matters.
Preferred Candidate Profile
- Bachelor's degree in real estate, property management, business administration, or similar.
- Only Female candidates need to apply for this position.
- A minimum of 5 years experience in real estate, project management, or similar.
- Experience in property management including the coordination of housekeeping, maintenance, and renovations.
- Sound knowledge of groundskeeping management and operations.
- Great leadership and project management abilities.
- Excellent interpersonal and communication skills.
- Exceptional time management and multitasking abilities.
- The ability to be on call at all times, including evenings, weekends, and holidays.