ERP Support Consultant

CENTOTECH SERVICES PRIVATE LIMITED; Pune District; On-site; INR 450,000 - 750,000; Full time

Job summary

CENTOTECH SERVICES PRIVATE LIMITED in Pune, Maharashtra seeks an experienced ERP Support Consultant to provide expert SAP B1 support, troubleshoot issues, and tailor ERP solutions for clients. You will train users, collaborate with IT for upgrades, and document resolutions to maintain high service quality.

The role emphasizes strong communication, problem-solving, and knowledge of ERP processes to optimize client operations.

Qualifications

• Experience in ERP support, especially with SAP B1.
• Strong problem-solving skills and the ability to work under pressure.
• Strong communication skills to interact with clients and team members.
• Ability to work independently and as part of a team.
• Knowledge of business processes and how they relate to ERP systems.

Responsibilities

• Provide expert support for SAP B1 ERP system, addressing user inquiries and resolving technical issues.
• Collaborate with clients to understand their business processes and provide tailored ERP solutions.
• Conduct training sessions for users to enhance their understanding of the ERP system.
• Work closely with the IT team to implement system upgrades and enhancements.
• Document support processes and maintain records of client interactions and resolutions.
• Stay updated with the latest ERP trends and technologies to provide the best solutions to clients.

Skills

ERP support

SAP B1

Problem solving

Communication

Teamwork

Business processes in ERP

Tools

SAP B1

Job description

We are seeking an experienced ERP Support Consultant to join our team in Maharashtra. The ideal candidate will have a strong background in ERP systems, specifically SAP B1, and will be responsible for providing support and solutions to our clients. This role requires a deep understanding of ERP functionalities and the ability to troubleshoot and resolve issues efficiently.

Key Responsibilities:

• Provide expert support for SAP B1 ERP system, addressing user inquiries and resolving technical issues.
• Collaborate with clients to understand their business processes and provide tailored ERP solutions.
• Conduct training sessions for users to enhance their understanding of the ERP system.
• Work closely with the IT team to implement system upgrades and enhancements.
• Document support processes and maintain records of client interactions and resolutions.
• Stay updated with the latest ERP trends and technologies to provide the best solutions to clients.

Required Skills:

• Strong experience in ERP support, particularly with SAP B1.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication skills to effectively interact with clients and team members.
• Ability to work independently and as part of a team.
• Knowledge of business processes and how they relate to ERP systems.

If you are a dedicated professional with a passion for ERP systems and client support, we encourage you to apply for this exciting opportunity. Join us in helping businesses optimize their operations through effective ERP solutions.