ERP Functional Consultant (Manufacturing Module)

Zetwerk; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Zetwerk in Bengaluru is seeking an experienced SCM/ERP lead to drive requirement gathering, solution design and deployment of Microsoft Dynamics 365 F&O for manufacturing operations. You will own core SCM modules, data migration, testing, cutover, and hypercare across plant and corporate sites.

The role requires 8–12 years total experience with 4–6 years on D365 F&O, strong manufacturing domain knowledge, and proven governance and stakeholder management skills.

Qualifications

• Implementation depth: 8–12 years total experience with 4–6 years on Microsoft Dynamics 365 F&O/AX 2012 SCM
• Manufacturing domain: experience in discrete/process/engineered-to-order manufacturing
• Module ownership: hands-on configuration across Procurement & Sourcing, Inventory & Warehouse Management, Production Control, Master Planning and Product Information Management
• Process fluency: end-to-end command of Procure-to-Pay, Plan-to-Produce, Order-to-Cash and Record-to-Report in SCM
• Data & analysis: comfortable with DMF templates, Excel reconciliation and Power BI/SSRS reporting for SCM KPIs
• Program discipline: proven ability to run structured project governance with RAID logs and steering-committee reporting
• Communication: capable of talking with plant supervisors and CXOs and writing audit-ready documentation

Responsibilities

• Lead requirement gathering and solution design for D365 F&O in SCM across plant and corporate levels
• Configure and test core SCM modules and manage integrations with Finance, Quality and MES/SCM systems
• Define data migration for master data and open transactions and supervise cutover activities
• Develop and execute test strategy and go-live readiness, including hypercare and defect management
• Establish governance, controls, risk and change management across the program
• Coordinate with multiple stakeholders for multi-plant template rollouts and local variations

Skills

Stakeholder management

Communication

Problem solving

Project governance

Tools

Power BI

SSRS

Excel

Job description

1. Requirement Gathering & Solution Design

• Conduct AS-IS process discovery across procurement, planning, production, stores, inventory, warehousing, quality and dispatch at plant and corporate level.
• Translate business processes into TO-BE designs on D365 F&O; author Functional Requirement Documents (FRD), Functional Design Documents (FDD) and fit-gap analyses.
• Drive design decisions on item master and product taxonomy, BOM and route structures, costing methods, warehouse and site hierarchies, and inventory dimensions.
• Evaluate gaps for standard configuration vs. workflow vs. customisation, and defend the standard-first position where a customisation is not justified.

2. Configuration & Delivery

• Configure and test core SCM modules: Procurement & Sourcing, Inventory Management, Warehouse Management (WMS), Production Control, Master Planning, Product Information Management, Cost Management, Sales & Distribution.
• Own integration touchpoints with Finance (GL/AP/AR, sub-ledger postings), Quality, Asset Management, and third-party systems (barcode/RFID scanners, weighbridge, MES, e-invoicing and e-way bill, vendor portals).
• Define and govern data migration for master and open transactional data vendors, items, BOMs, routes, warehouses, open POs, inventory balances, WIP including cleansing rules, templates, cut-over sequencing and reconciliation.
• Manage the implementation partner / SI on scope, sprint delivery, defect closure and quality of deliverables.

3. Testing, Cutover & Go-Live

• Build and execute the test strategy: unit testing (SIT), Conference Room Pilots (CRP1/CRP2), User Acceptance Testing and regression testing across releases.
• Prepare the cutover plan and run the go-live dress rehearsals, cutover checklist, stock freeze and count, opening balance reconciliation, and Day-1 command centre.
• Lead hypercare: triage and resolve post-go-live issues, drive down defect backlog, and confirm transaction volumes and month-end close run cleanly on the new system.

4. Governance, Controls & Change Management

• Establish process controls and reconciliation checks across procurement, production, inventory and asset transactions; define segregation-of-duties and role-based security for SCM users.
• Maintain the program RAID log (risks, assumptions, issues, dependencies) and report status, milestones and escalations to the steering committee.
• Own the change-request process — impact assessment, approval, effort estimation and release planning.
• Drive user adoption: training plans, plant-wise train-the-trainer, SOPs and job aids, and post-go-live adoption metrics.

5. Stakeholder Management

• Act as the single point of contact between plant operations, central procurement, finance, IT and the implementation partner.
• Run design authority forums to close cross-functional disagreements with a documented decision rather than an open loop.
• Support multi-plant / multi-entity template rollouts — protect the core template while accommodating genuine local statutory and process variations.

MUST HAVE:

• Implementation depth: 8–12 years total experience, with a minimum of 4–6 years on Microsoft Dynamics 365 F&O (or Dynamics AX 2012) Supply Chain Management. At least two end-to-end implementation cycles from discovery through hypercare.
• Manufacturing domain: Demonstrated experience in a discrete, process or engineered-to-order manufacturing setup — strong command of production planning, BOM/routing, sub-contracting and job work, shop-floor execution, inventory valuation and material costing.
• Module ownership: Hands-on configuration ability (not just requirement writing) across Procurement & Sourcing, Inventory & Warehouse Management, Production Control, Master Planning and Product Information Management.
• Process fluency: End-to-end command of Procure-to-Pay, Plan-to-Produce, Order-to-Cash and Record-to-Report as they interact with SCM.
• Data & analysis: Comfortable with data migration templates (DMF), Excel-based reconciliation at volume, and Power BI / SSRS reporting for SCM KPIs.
• Program discipline: Proven ability to run structured project governance — workplans, RAID logs, steering-committee reporting, partner and vendor management.
• Communication: Able to hold a credible conversation with a plant supervisor and a CXO on the same day, and write documentation that survives an audit.