Erp Functional Consultant

Zetwerk; Bengaluru; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

Zetwerk is seeking an experienced ERP Programme Lead to drive end-to-end Microsoft Dynamics 365 F&O SCM implementations across procurement, planning, production, inventory and warehousing for multi-site operations in India.

You will own design, data migration, testing, cutover, governance and change management, coordinating with global teams, vendors and customers to ensure quality and timely go-live and strong stakeholder communication.

Qualifications

• 8–12 years total experience in implementation
• Minimum 4–6 years on Microsoft Dynamics 365 F&O (or Dynamics AX 2012) SCM
• End-to-end implementation cycles from discovery through hypercare
• Discrete/process/engineered-to-order manufacturing experience
• Strong command of production planning, BOM/routing, sub-contracting and job work
• Hands-on configuration across Procurement & Sourcing, Inventory & Warehouse Management, Production Control, Master Planning and PIM
• Ability to discuss with shop floor to CXO and write audit-ready documentation

Responsibilities

• Lead AS-IS to TO-BE design and FRD/FDD for D365 F&O SCM
• Configure and test core SCM modules: Procurement, Inventory, WMS, Production Control, Master Planning
• Own data migration strategies for master data and open transactions
• Govern data quality, cutover planning and go-live readiness
• Drive governance, RAID logs, and change-management activities
• Coordinate with vendors, SI partners, and multi-plant stakeholders

Skills

Implementation depth

Manufacturing domain

Module ownership

Process fluency

Data & analysis

Program discipline

Communication

Tools

Power BI

SSRS

Microsoft Dynamics 365 F&O

Excel

Job description

1. Requirement Gathering & Solution Design

• Conduct AS-IS process discovery across procurement, planning, production, stores, inventory, warehousing, quality and dispatch at plant and corporate level.
• Translate business processes into TO-BE designs on D365 F&O; author Functional Requirement Documents (FRD), Functional Design Documents (FDD) and fit-gap analyses.
• Drive design decisions on item master and product taxonomy, BOM and route structures, costing methods, warehouse and site hierarchies, and inventory dimensions.
• Evaluate gaps for standard configuration vs. workflow vs. customisation, and defend the standard-first position where a customisation is not justified.

2. Configuration & Delivery

• Configure and test core SCM modules: Procurement & Sourcing, Inventory Management, Warehouse Management (WMS), Production Control, Master Planning, Product Information Management, Cost Management, Sales & Distribution.
• Own integration touchpoints with Finance (GL/AP/AR, sub-ledger postings), Quality, Asset Management, and third-party systems (barcode/RFID scanners, weighbridge, MES, e-invoicing and e-way bill, vendor portals).
• Define and govern data migration for master and open transactional data vendors, items, BOMs, routes, warehouses, open POs, inventory balances, WIP including cleansing rules, templates, cut-over sequencing and reconciliation.
• Manage the implementation partner / SI on scope, sprint delivery, defect closure and quality of deliverables.

3. Testing, Cutover & Go-Live

• Build and execute the test strategy: unit testing (SIT), Conference Room Pilots (CRP1/CRP2), User Acceptance Testing and regression testing across releases.
• Prepare the cutover plan and run the go-live dress rehearsals, cutover checklist, stock freeze and count, opening balance reconciliation, and Day-1 command centre.
• Lead hypercare: triage and resolve post-go-live issues, drive down defect backlog, and confirm transaction volumes and month-end close run cleanly on the new system.

4. Governance, Controls & Change Management

• Establish process controls and reconciliation checks across procurement, production, inventory and asset transactions; define segregation-of-duties and role-based security for SCM users.
• Maintain the program RAID log (risks, assumptions, issues, dependencies) and report status, milestones and escalations to the steering committee.
• Own the change-request process — impact assessment, approval, effort estimation and release planning.
• Drive user adoption: training plans, plant-wise train-the-trainer, SOPs and job aids, and post-go-live adoption metrics.

5. Stakeholder Management

• Act as the single point of contact between plant operations, central procurement, finance, IT and the implementation partner.
• Run design authority forums to close cross-functional disagreements with a documented decision rather than an open loop.
• Support multi-plant / multi-entity template rollouts — protect the core template while accommodating genuine local statutory and process variations.

MUST HAVE:

• Implementation depth: 8–12 years total experience, with a minimum of 4–6 years on Microsoft Dynamics 365 F&O (or Dynamics AX 2012) Supply Chain Management. At least two end-to-end implementation cycles from discovery through hypercare.
• Manufacturing domain: Demonstrated experience in a discrete, process or engineered-to-order manufacturing setup — strong command of production planning, BOM/routing, sub-contracting and job work, shop-floor execution, inventory valuation and material costing.
• Module ownership: Hands-on configuration ability (not just requirement writing) across Procurement & Sourcing, Inventory & Warehouse Management, Production Control, Master Planning and Product Information Management.
• Process fluency: End-to-end command of Procure-to-Pay, Plan-to-Produce, Order-to-Cash and Record-to-Report as they interact with SCM.
• Data & analysis: Comfortable with data migration templates (DMF), Excel-based reconciliation at volume, and Power BI / SSRS reporting for SCM KPIs.
• Program discipline: Proven ability to run structured project governance — workplans, RAID logs, steering-committee reporting, partner and vendor management.
• Communication: Able to hold a credible conversation with a plant supervisor and a CXO on the same day, and write documentation that survives an audit.