Epicor ERP Consultant

SMC Squared India; Bengaluru Urban; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

SMC Squared India seeks an experienced Epicor ERP Consultant to administer, support, configure, and enhance the Epicor ERP/Kinetic platform. You will partner with business, application, and technical teams to ensure platform stability and optimize enterprise-wide ERP initiatives.

The role focuses on configuring, integrating, and supporting Epicor with BAQs, BPMs, and Application Studio, while advancing data exchanges via XML/JSON and API-based workflows.

Qualifications

• Must have hands-on Epicor Kinetic administration including BAQs, BPMs, Application Studio, and security management.
• Strong MS SQL Server skills including query development, troubleshooting, and performance tuning.
• Experience supporting Development, Test, Training and Production environments.

Responsibilities

• Configure and maintain Epicor ERP/Kinetic business rules, workflows, dashboards, reports, and system settings.
• Translate business requirements into scalable Epicor ERP solutions and configurations.
• Troubleshoot Epicor application issues and implement sustainable resolutions.
• Optimize Epicor ERP utilization by improving process efficiency and user adoption.

Skills

Epicor ERP/Kinetic Administration

ERP Configuration

SQL Reporting

Integrations

Stakeholder Management

Education

Bachelor's degree in CS/IT/Engineering/BI Systems

Tools

BAQs

BPMs

Application Studio

Security management

Job description

We are seeking an experienced Epicor ERP Consultant to administer, support, configure, and enhance Epicor ERP/Kinetic platform. The role will partner with business stakeholders, application teams, and technical teams to ensure platform stability, optimize business processes, and support enterprise-wide ERP initiatives.

Epicor ERP Configuration & Functional Support:

Key Responsibilities

• Configure and maintain Epicor ERP/Kinetic business rules, workflows, dashboards, reports, and system settings.
• Translate business and operational requirements into scalable Epicor ERP solutions and configurations.
• Troubleshoot Epicor application issues, perform root cause analysis, and implement sustainable resolutions.
• Optimize Epicor ERP utilization by partnering with business stakeholders to improve process efficiency, user adoption, and overall system effectiveness.

Customization & Workflow Management

• Develop and maintain BAQs, BPMs, and Application Studio configurations.
• Support workflow automation and business process enhancements.
• Implement system customizations following Epicor best practices.
• Ensure configurations remain supportable and aligned with business needs.

Integration & Application Support

Key Responsibilities

• Support integrations between Epicor ERP and enterprise applications, ensuring reliable and secure data exchange.
• Troubleshoot API, interface, data flow, and transaction processing issues to minimize business disruption.
• Support data imports, exports, and integration enhancements using XML, JSON, and API-based solutions.
• Coordinate testing, validation, and deployment activities with technical teams and business stakeholders.

Key Responsibilities

• Participate in Epicor ERP upgrades, maintenance releases, and enhancement projects.
• Conduct regression testing and system validation activities.
• Assess upgrade impacts on configurations, workflows, and integrations.
• Document changes, outcomes, and post-upgrade recommendations.

Production Support & Business Collaboration

Key Responsibilities

• Provide day-to-day support for users and business operations.
• Resolve production issues impacting critical business functions.
• Support UAT, deployments, and post-implementation validation.
• Communicate effectively on issue status, risks, and resolution plans.

Core Competencies

• Epicor ERP/Kinetic Administration
• ERP Configuration & Process Optimization
• SQL Reporting & Troubleshooting
• Integrations & Production Support
• Stakeholder Management

Educational Qualification

Required

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field.

Preferred

• ERP-related certifications.
• Industry-recognized technology or cloud certifications.
• Microsoft SQL Server-related certifications.

Required Skills & Experience

Must Have

• Strong hands-on experience with Epicor Kinetic administration, including BAQs, BPMs, Application Studio, and security management.
• Strong Microsoft SQL Server skills including query development, troubleshooting, and performance tuning.
• Experience supporting and maintaining Development, Test, Training, and Production environments.
• Experience with ERP integrations, APIs, XML, and JSON-based data exchange processes.

Preferred

• Deep knowledge of the Epicor ICE Framework and Application Studio.
• Proficiency in C#, SSRS Reporting, and Epicor customization development.
• Understanding of infrastructure components supporting Epicor Kinetic, including SSL certificates, DNS configuration, and FQDN management.
• Experience supporting enterprise-scale Epicor deployments within cloud or SaaS environments.