Enterprise User Experience Leader

Redblack Software; Ernakulam; Hybrid; INR 250,000 - 500,000; Full time

Benefits offered by this job

Hybrid work

Flexible hours

Competitive compensation

High-quality office environment

Job summary

RedBlack is seeking an Enterprise UX Lead to shape how users navigate sophisticated investment management workflows. You will drive problem framing, interaction design, prototyping, and delivery support across Product, Engineering, and QA teams.

You will balance user needs, business rules, and data complexity to create scalable, enterprise-grade experiences. Hybrid work, emphasis on usability, and design systems will define daily practice.

Qualifications

• Strong skills in user journey mapping, information architecture, wireframing, and prototyping.
• Experience with user research methods such as interviews, surveys, usability testing, and analysis of behavioral data.
• Proficiency with modern design tools (Figma, Sketch, Adobe XD) and familiarity with design systems.
• Ability to collaborate effectively with product, engineering, and business teams, and present UX concepts clearly.
• Demonstrated experience leading UX initiatives or teams with data-rich applications.
• Understanding of responsive design and accessibility for enterprise software.
• Excellent problem-solving and communication skills with a user-centered mindset.

Responsibilities

• Lead UX discovery for complex product areas by understanding users, workflows, and business rules.
• Translate complex investment-management workflows into information architecture and screen designs.
• Create wireframes, prototypes, journey maps, and handoff documentation.
• Define intuitive experiences for data-heavy screens, dashboards, and forms.
• Mentor designers and help cross-functional teams build stronger UX judgment.

Skills

Wireframing

Prototyping

Information architecture

User research

Education

Design / HCI degree

Tools

Figma

Sketch

Adobe XD

Job description

About RedBlack

RedBlack is a leading fintech product company specializing in investment management software. Our platform supports portfolio monitoring, rebalancing, tax optimization, trading, order management, and compliance for wealth management firms. RedBlack supports more than $1 trillion in client assets and is known for accuracy, reliability, and innovation in a highly specialized domain. We build products for complex, high-value workflows. For us, UX is not cosmetic. It directly affects advisor productivity, operational confidence, decision quality, and customer trust.

The Role

As the Enterprise User Experience Leader (UX Lead), you will shape how users understand, navigate, and complete sophisticated investment management workflows. You will work across discovery, problem framing, interaction design, prototyping, validation, specification, and delivery support. This role is suited for a UX professional who can balance user needs, business rules, data complexity, technical constraints, and delivery realities. You will partner closely with Product, Business Analysis, Engineering, QA, and Delivery to create experiences that are intuitive, consistent, scalable, and enterprise-grade. You will not simply produce screens. You will clarify workflows, reduce cognitive load, define reusable interaction patterns, improve design quality, and help teams make better product decisions earlier.

Who You Are

You are a product-minded UX designer who enjoys solving complex workflow problems. You bring structure to ambiguity and can move from problem discovery to practical design direction. You care deeply about usability, clarity, consistency, accessibility, and enterprise-grade detail. You are comfortable designing for business users, power users, operational teams, and data-rich environments. You communicate clearly with both technical and non-technical stakeholders. You can defend design decisions with evidence, reasoning, user empathy, and business context. You collaborate well, accept feedback constructively, and help raise the quality of the team. You balance ideal user experience with technical feasibility, timelines, and product priorities.

What you will do

• Lead UX discovery for complex product areas by understanding users, workflows, business rules, pain points, and operational context
• Translate complex investment-management workflows into clear information architecture, task flows, interaction models, and screen designs
• Create wireframes, prototypes, journey maps, user flows, design specifications, and handoff documentation
• Define intuitive experiences for data-heavy screens, exception handling, multi-step workflows, dashboards, forms, tables, and decision-support interfaces
• Partner with Product Owners and Business Analysts to shape requirements, identify UX risks, and improve problem definition before development begins
• Work closely with engineers to ensure design intent is feasible, implemented accurately, and consistent with front-end standards
• Use design systems, reusable patterns, and component guidance to improve consistency and delivery efficiency
• Apply accessibility, responsive behavior, usability heuristics, and enterprise design best practices to daily design decisions
• Facilitate design reviews, gather feedback, explain design rationale, and align stakeholders around user-centered solutions
• Support validation through usability review, stakeholder walkthroughs, product demos, user feedback, and iterative refinement
• Mentor designers and help cross-functional teams build stronger UX judgment and product thinking

Qualifications

• Strong skills in user experience design, including user journey mapping, information architecture, wireframing, and prototyping.
• Experience with user research methods such as interviews, surveys, usability testing, and analysis of behavioral data.
• Proficiency with modern design and collaboration tools (e.g., Figma, Sketch, Adobe XD, or similar), and familiarity with design systems.
• Ability to collaborate effectively with product, engineering, and business teams, and to present UX concepts and decisions clearly.
• Demonstrated experience leading UX initiatives or teams, with a portfolio showcasing complex, data-rich applications or fintech products.
• Understanding of responsive design, accessibility standards, and best practices for web-based enterprise software.
• Excellent problem-solving, critical thinking, and communication skills, with attention to detail and a user-centered mindset.
• Bachelor's or master's degree in Design, Human-Computer Interaction, Psychology, Computer Science, or a related field, or equivalent practical experience.

What Is a Plus

• Experience in financial services, wealth management, or investment technology.
• Experience modernizing legacy enterprise interfaces.
• Working knowledge of HTML, CSS, and modern front-end frameworks.
• Experience collaborating in a fast-paced, iterative product environment.

Why Join RedBlack

Shape UX for a sophisticated fintech platform used in high-value investment management workflows. Work on meaningful enterprise product problems where design quality has direct business impact. Collaborate with teams that value thoughtful execution, ownership, and product excellence. Influence design standards, workflow clarity, and user experience maturity across the platform.

• Benefit from hybrid work, flexible hours, competitive compensation, and a high-quality office environment.