Enterprise QA Engineer, Salesforce

GitLab; Bengaluru; On-site; INR 400,000 - 800,000; Full time

Benefits offered by this job

Flexible Paid Time Off

Equity Compensation & ESPP

Growth and Development Fund

Parental Leave

Employee Resource Groups

Job summary

GitLab is seeking an experienced Enterprise Applications QA Engineer with a strong focus on CRM and Finance systems. You will validate quality across sales, marketing, finance, and accounting applications, building and executing functional and regression tests, and driving automation frameworks to ensure defect-free releases.

You will collaborate with BSA's, PMs, developers, and QA peers, leveraging AI tools to enhance QA workflows and ensure high-quality software delivery.

Qualifications

• 7+ years in Software QA including functional, system, API and integration testing.
• 4+ years of automation experience with Playwright and TestIM.
• Strong CRM and ERP domain knowledge: Salesforce, Zuora, NetSuite.
• Hands-on Salesforce platform experience including CPQ, Sales process and API integrations.

Responsibilities

• Plan, Build & Execute functional, system and regression testing.
• Document, maintain and execute comprehensive test scenarios and cases.
• Develop and maintain test automation framework and scripts.
• Drive end-to-end delivery with minimal guidance and communicate QA status.

Skills

QA Automation

Functional Testing

API Testing

Salesforce CRM

Zuora ERP

NetSuite ERP

Java

JavaScript

XPath

Playwright

TestIM

Claude AI

Education

Bachelor's degree in CS/IT/CE or related IT discipline

Tools

Salesforce CPQ

Lightning

Claude AI

Job description

Description:

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of the role

We are seeking an experienced and proactive Enterprise Applications QA Engineer with a strong focus on CRM and Finance systems. This role is ideal for a candidate who has a passion for quality, accuracy and efficiency. You will play a critical role in affirming the quality of various enterprise applications especially those supporting sales, marketing, finance and accounting.

What will do

• Plan, Build & Execute Functional, System & Regression Testing
• Document, maintain and execute comprehensive test scenarios and test cases
• Identify and create detailed test cases for requirements
• Collaborate with BSA’s, PM’s, Developers and peer QA Engineers for project delivery

• Develop, Build & maintain Test Automation framework
• Develop and execute automation test scripts
• Maintain and enhance the Functional and Regression automation test suites

• Independently drive end-to-end delivery processes with minimal guidance
• Communicate QA status and project updates effectively to all stakeholders
• Collaborate with peers to review QA artifacts, processes

Qualifications

Education

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related IT discipline; or equivalent professional experience

Experience & Technical Expertise

• 7+ years in Software QA, including functional, system, API, and integration testing
• 4+ years of experience with automation tools and frameworks i.e. Playwright & TestIM
• Strong CRM and ERP domain knowledge i.e. Salesforce, Zuora, NetSuite
• Hands-on experience with Salesforce platform including CPQ, Sales process, Lightning and Salesforce integration with other tools/systems using API
• Proficiency in Java, Javascript and XPath identification
• Hands-on experience in using AI tools like Claude for building agents for QA workflows

About the Enterprise Applications QA Team

The Enterprise Applications QA Team at GitLab is a dynamic, cross-functional group dedicated to the quality of all the business applications. Focusing on both CRM systems and Finance systems, the team authors and maintains the manual and automated test suites. The team owns the execution of test cycles to confirm the defect-free release of the applications.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.