Enterprise Engineer

Estarta Solutions; India; On-site; INR 1,500,000 - 2,000,000; Part time

Job summary

A leading technology firm in India is seeking an Enterprise Engineer, who will be pivotal in supporting customer delivery and resolving complex technical issues. This role requires collaboration with various teams, technical guidance, and expertise in enterprise technologies. Candidates should have a Bachelor’s degree and a minimum of 4 years of experience in IP routing and switching along with relevant Cisco certifications. The position is a contract role, well-suited for mid-senior level professionals.

Qualifications

• Minimum 4 years of experience in IP routing and switching.
• Relevant Cisco certifications preferred (CCNP, CCIE).

Responsibilities

• Deliver effective support for customer problem resolution.
• Collaborate with other engineering teams to resolve serviceability issues.
• Provide technical guidance to address complex customer problems.
• Support pre-sales activities by translating business requirements.

Skills

Enterprise technologies

IP routing protocols (OSPF, BGP, IGRP)

IPsec and VPN configuration

DMVPN architecture

Network troubleshooting

Analytical skills

Encryption standards

Education

Bachelor’s degree in Computer Science, Electrical Engineering, or related field

Job description

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The Enterprise Engineer will be a key contributor within Customer Delivery Engineering, providing support for large-scale solutions and resolving complex technical issues through deep technical expertise. This role involves driving technology transitions, influencing solution adoption, and building customer simulations to validate and resolve complex problems.

Key Responsibilities

• Deliver effective support for customer problem resolution and engage in complex technical challenges.
• Collaborate with other engineering teams to identify and resolve serviceability issues.
• Provide technical guidance and expertise to address complex customer problems.
• Promote and uphold Estarta’s organizational culture.
• Continuously enhance technical skills within the relevant domain and related technologies.
• Consult and collaborate with customers and Cisco stakeholders to plan, design, install, configure, integrate, and optimize Cisco products and services to achieve business objectives.
• Support pre-sales activities by translating business requirements into solution designs.
• Monitor and troubleshoot network systems to ensure smooth operations.

Required Skills and Experience

• Strong knowledge and hands‑on experience with enterprise technologies, including ASR, Catalyst, and switching platforms.
• In‑depth understanding of IP routing protocols (OSPF, BGP, IGRP) and their operation over VPN tunnels.
• Hands‑on experience with IPsec, VPN configuration, and troubleshooting.
• Familiarity with DMVPN architecture, including multipoint GRE (mGRE), NHRP, and dynamic spoke‑to‑spoke tunnels.
• Experience with HSRP and VRRP.
• Familiarity with Cisco router platforms, tunneling, and VPN technologies.
• Strong analytical skills to diagnose and resolve complex network issues.
• Knowledge of encryption standards and secure hash algorithms (e.g., AES, SHA‑2).

Scope

• Interface with customers, internal leadership, engineering teams, partners, field personnel, CAP Managers, and internal product organizations to ensure seamless delivery of services.

Qualifications

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent experience.
• Minimum 4 years of experience in IP routing and switching.
• Relevant Cisco certifications preferred (CCNP, CCIE).

Seniority level

• Mid‑Senior level

Employment type

• Contract

Job function

• Information Technology, Customer Service, and Engineering

Industries

• Outsourcing and Offshoring Consulting, IT Services and IT Consulting, and Computer and Network Security