Enterprise Architect (AI Enablement)

Genesys; Kazipet; Hybride; INR 3 500 000 - 6 000 000; Plein temps

Avantages offerts par ce poste

AI at enterprise scale

Flexible-first culture

Growth in the AI era

Time to recharge and give back

Recognized globally

Résumé du poste

Genesys is seeking an Enterprise Architect to partner with business and technology leaders to translate strategy into actionable architectures, standards, and roadmaps. The EA focuses on business capability alignment, portfolio management, reference architecture, and lifecycle governance to ensure scalable, secure, and cost-effective solutions.

The role operates across domains providing guidance rather than delivery ownership and supports architecture and security governance processes; it

Qualifications

• 12 years of experience in enterprise, solution, or domain architecture roles.
• Hands-on experience with business processes, applications, data, and infrastructure.
• Experience supporting application portfolio management, lifecycle governance, or technology roadmaps.
• Exposure to cloud platforms (AWS, Azure, GCP) and modern integration patterns.
• Experience working in environments with formal architecture or security governance.

Responsabilités

• Align business strategy with enterprise architectures and roadmaps.
• Manage application and technology portfolios across domains.
• Design architecture and ensure scalable, secure solutions.
• Establish governance and standards for projects and programs.
• Collaborate with stakeholders and influence technical decisions.

Connaissances

Business acumen

Communication skills

Lifecycle management

Risk assessment

Written communication

Outils

TOGAF

AWS Architect

Azure Architect

GCP Architect

ITIL Foundation

Description du poste

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries– moving AI from possibility to production in real-world enterprise environments every day.

Summary

The Enterprise Architect (EA) partners with business and technology leaders to translate business strategy into actionable architectures, standards, and roadmaps. This role focuses on business capability alignment, application and technology portfolio management, reference architecture development, and lifecycle governance, ensuring solutions are scalable, secure, cost-effective, and aligned to enterprise objectives. The EA operates across domains, providing guidance rather than owning delivery, and supports architecture and security governance processes.

Key Responsibilities

• Business & Strategy Alignment
• Application & Technology Portfolio Management
• Architecture & Design
• Governance & Standards
• Collaboration & Influence

Required Qualifications

Experience

• 12years of experience in enterprise, solution, or domain architecture roles.
• Hands-on experience working with business processes, applications, data, and infrastructure.
• Experience supporting application portfolio management, lifecycle governance, or technology roadmaps.
• Exposure to cloud platforms (AWS, Azure, GCP) and modern integration patterns.
• Experience working in environments with formal architecture or security governance.

Skills & Competencies

• Strong business acumen with the ability to connect technology decisions to business outcomes.
• Experience creating and maintaining:
• Understanding of software lifecycle management, including modernization, migration, and retirement.
• Ability to assess architectural risk and trade-offs pragmatically.
• Strong written and verbal communication skills.

Certifications (Preferred)

• TOGAF (Foundation or Certified)
• AWS / Azure / GCP Architect certification (Associate or Professional)
• ITIL (Foundation or higher)
• SAFe Architect, COBIT, or equivalent governance frameworks (nice to have)

#LI-GR1
#LI-Hybrid
#LI-Remote

Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

Be the one building what’s next - where AI, experience and impact come together.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.