Manager (Solution Delivery) - Enterprise AI Programme

WPP; Chennai District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

WPP is seeking an experienced Delivery Project Manager to lead end-to-end delivery of AI-enabled team- and workflow-level solutions. You will manage external partners, drive agile ceremonies, and align scope with business champions across multiple clusters.

The role emphasizes governance, risk and throughput in a high-volume setting. The ideal candidate has 5+ years in delivery PM, strong AI concepts knowledge, familiarity with Copilot Studio and M365 Toolkits, and proven experience handling

Qualifications

• 5+ years delivering PM projects (IT or data) with agile workflows.
• Strong understanding of AI/generative AI concepts.
• Experience with Copilot product family and governance.

Responsibilities

• Deliver 50+ AI-enabled delivery projects end-to-end (initiation to closure).
• Run agile delivery with roadmap, backlog, sprints and milestones.
• Coordinate external delivery partners and scale via champions network.
• Govern solution packaging and lifecycle across Dev/UAT/Production.

Skills

Delivery PM experience

Agile / Kanban delivery

AI/ML concepts

Copilot Studio / M365 Toolkit

Jira / Azure DevOps

Tools

Jira

Azure DevOps

Copilot Studio

M365 Agent Toolkit

Job description

WPP is the trusted growth partner for the world’s leading brands. We unite cutting‑edge media intelligence and data solutions, world‑class creativity, next‑generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

For more information, visit WPP.com.

Why we're hiring:

Run WPP’s high‑volume portfolio of team‑ and workflow‑level AI solutions (known internally as the "Silver" tier) — agents that augment how teams work — at pace and at low cost, closing the gap that stalled the first wave of adoption, where most users never progressed beyond basic personal‑productivity use. This tier decides whether the all‑staff rollout is remembered as a genuine platform launch or just a licence add‑on.

What you'll be doing:

• Deliver 50+ high‑value team‑ and workflow‑level AI solutions end‑to‑end — initiation, planning, sprints, deployment and closure — running external delivery partners and progressively building citizen‑developer and local‑developer capability across the business clusters.
• Run agile delivery — roadmap and backlog, sprints and milestones, and a live RAID log (risks, assumptions, issues, dependencies).
• Source the pipeline from the champion network and the persona workshops; facilitate discovery, formalise requirements and align scope and value; run the AI CoE’s scored intake review and prioritise the use‑cases most at risk of being skipped — too complex for users to self‑serve, but not large enough for the enterprise‑scale track.
• Build on Copilot Studio and the M365 Agent Toolkit, with the appropriate governance (AI CoE review, solution packaging, a Dev / UAT / Production pipeline, evaluations, and human review at key steps).
• Own delivery quality — testing and user‑acceptance coordination, agent validation (accuracy, bias and hallucination checks) and documentation.
• Support change and adoption — user onboarding, training, feedback loops and embedding agents into existing workflows.
• Track delivery throughput and value, and the path that promotes simpler personal‑productivity use‑cases up to team‑scale solutions; prevent use‑cases becoming stuck in backlog or built‑then‑abandoned.
• Coordinate with the AI CoE’s junior AI engineer (Copilot build coordinator) and local development teams to scale delivery offshore.

What you'll need:

• 5+ years as a delivery PM (project, consulting, IT or data projects) with agile / workflow‑automation delivery; ideally at least one AI/ML or analytics initiative taken to production.
• Good understanding of AI and generative‑AI concepts and lifecycle — enough to talk meaningfully with engineers and data scientists.
• Working familiarity with the Microsoft Copilot product family — pre‑built and shared agents, Cowork, Agent Builder and especially Copilot Studio and the M365 Agent Toolkit (the main build tools for this tier); aware of where governance and application lifecycle management apply.
• Comfortable running external delivery partners and a high volume of small‑to‑mid builds; strong engagement with business champions.
• Agile / Kanban delivery with Jira or Azure DevOps; basic grasp of AI‑specific risk and compliance (bias, privacy, security, model monitoring).
• India‑based for cost‑efficiency and volume throughput.

Certifications (valued, not required): Scrum / Kanban or PMP / PRINCE2; Microsoft Copilot Studio / agent training.

Who you are:

• Open-minded: to new ideas, new partnerships, new ways of working.
• Optimistic: we believe in the power of creativity, technology and talent to create brighter futures for our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
• Extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we’ll give you:

• Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
• Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
• Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.