Engineering Manager (Site Reliability)

Democrance; India; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Culture-first environment

Learning and development focus

Job summary

Moniepoint Inc. is seeking an Engineering Manager to drive delivery and execution of projects within the Site Reliability Engineering tooling team. You will translate product requirements into EPICs and stories, and work with product managers and engineers to refine tasks and plan sprints with clear milestones.

Lead with strong backend expertise, CI/CD familiarity, and a track record of improving team velocity while maintaining high technical standards across stakeholders.

Qualifications

• 8+ years in software development roles.
• 5+ years Node.js / Python experience.
• 3+ years of leadership experience.
• Strong Agile, sprint planning and backlog management.
• Ability to break complex requirements into EPICs, stories, tasks.
• Backend focus; frontend experience is a plus.
• Experience with deployment pipelines and CI/CD.
• Excellent stakeholder communication and coordination.
• Bachelor’s degree in CS, Engineering or related field.

Responsibilities

• Own delivery and execution within the Site Reliability Engineering tooling team.
• Translate requirements into EPICs and technical stories.
• Refine and groom tasks with Product Managers and Engineers.
• Plan sprints with timelines, milestones, and dependencies.
• Foster engineering processes for seamless collaboration.
• Track team velocity and allocate resources effectively.
• Coordinate alignments and dependencies across stakeholders.
• Contribute to design patterns and coding standards.
• Participate in code reviews to uphold quality.
• Ensure monitoring and observability for owned services with SLIs/SLOs.
• Partner with Product Managers to track post-deployment metrics.

Skills

Node.js

Python

Leadership

Agile methodologies

Backlog management

Incident debugging

CI/CD

Stakeholder management

Communication

Education

BSc in Computer Science or Engineering

Tools

Git

Jira

CI/CD tooling

Job description

Who we are

Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

About the role

As an Engineering Manager, you will drive the successful delivery and execution of projects within your teams. You will manage end-to-end technical planning, ensuring that product requirements are translated into actionable tasks, while orchestrating collaboration between various stakeholders, including engineers, product managers, QA, and UX. This role requires a deep understanding of software design and development and the ability to plan, execute, and deliver product features in a timely and predictable manner. You will also be responsible for maintaining high technical standards, managing team bandwidth, and ensuring project milestones are met with efficiency and accuracy.

What you'll get to do

• Own delivery and execution within the Site Reliability Engineering tooling team.
• Evaluate product requirements for feasibility and ensure they align with the existing product architecture, translating them into EPICs and technical stories.
• Work closely with Product Managers and Engineers to refine and groom tasks.
• Plan and organize sprints with clearly defined goals, using project planning tools to establish timelines, and delivery milestones, and identify task dependencies early.
• Foster engineering processes that promote seamless collaboration and teamwork.
• Track team velocity to ensure resources are effectively allocated, balancing bandwidth with task demands.
• Coordinate alignment and manage dependencies across multiple stakeholders to prevent bottlenecks and ensure smooth execution.
• Contribute to critical projects by ensuring appropriate design patterns and coding techniques are applied.
• Remain hands-on, participating in code reviews to uphold high-quality standards.
• Ensure monitoring and observability are in place for all owned services, meeting defined SLIs/SLOs.
• Partner with Product Managers to track and publish post-deployment product metrics, ensuring transparency with key stakeholders.

To succeed in this role, you should have

• Minimum of 8 years of experience as a Software Developer, Software Engineer, or similar role.
• 5+ years of Node JS / python experience.
• A minimum of 3 years of leadership experience is a must.
• Strong understanding of agile methodologies, sprint planning, and backlog management.
• Expertise in breaking down complex product requirements into structured EPICs, Stories, and Tasks.
• Solid experience with backend technologies. Experience with frontend is a plus.
• Knowledge of project planning tools for visualizing and tracking delivery timelines.
• Familiarity with engineering metrics and monitoring tools to assess team performance and product health.
• Capability to debug complex technical issues during incidents to identify solutions and run blameless RCA sessions.
• Understanding of deployment pipelines, continuous integration (CI), continuous deployment (CD), and their corresponding metrics.
• Ability to drive alignment across diverse technical and non-technical stakeholders.
• Exceptional ability to manage dependencies, mitigate risks, and communicate clearly with stakeholders.
• Proven track record of improving team velocity and fostering efficient delivery.
• BSc in Computer Science, Engineering, or a related field

Generic Skills

• Problem-solving : Ability to assess complex problems, find solutions, and make sound decisions.
• Communication : Strong written and verbal communication skills, including technical documentation and stakeholder reporting.
• Adaptability : Able to thrive in a fast-paced, changing environment, adjusting strategies as needed.
• Attention to Detail : Meticulous in documenting technical requirements and ensuring all aspects of a project are accounted for.

Supervisory skills

• Team Management : Experience in managing and mentoring engineers, ensuring team growth and performance.
• Resource Allocation : Ability to assess bandwidth and manage resource distribution to optimize team performance.
• Feedback : Conduct regular performance reviews, providing constructive feedback and fostering a growth-oriented environment.
• Stakeholder Management : Lead project status reviews, manage expectations, and ensure smooth communication between teams and leadership.

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an empha