Engineering Manager - Salesforce - 7-10Years – Pune

Greater Giving, Inc.; Pune District; On-site; INR 4,000,000 - 6,000,000; Full time

Benefits offered by this job

Medical coverage

Wellness Week

Bonuses and/or equity awards

Paid time off

Job summary

Greater Giving, Inc. in Pune invites an experienced Engineering Manager to lead a Salesforce development team within our Enterprise Operations function.

You will shape technical direction and ensure delivery of scalable, high-quality Salesforce solutions across Sales Cloud, Service Cloud, and related platforms. You will mentor engineers, drive Agile practices, collaborate with business stakeholders, and maintain robust CI/CD, security controls, and governance to support the full enterprise

Qualifications

• 7+ years Salesforce development experience preferred
• Proven experience as Engineering Manager or Tech Lead in Salesforce environment
• Hands-on knowledge of Apex, Lightning Web Components (LWC), Flows and declarative tools
• Exposure to Agentforce, Data Cloud / Data 360, MuleSoft, Experience Cloud, Tableau
• Strong understanding of Salesforce security models and governance
• Familiarity with SAFe Agile or scaled Agile delivery models
• Background in financial services or fintech environments
• Experience leading teams delivering enterprise-scale Salesforce implementations

Responsibilities

• Lead, coach, and develop a team of Salesforce Developers
• Own delivery outcomes for Salesforce initiatives to align with business priorities
• Drive Agile delivery across Scrum or Kanban frameworks
• Oversee backlog health and refinement in JIRA with clear requirements
• Provide hands-on technical guidance across Salesforce development
• Ensure robust CI/CD practices and secure integration patterns
• Partner with stakeholders, product owners, and architecture teams
• Champion end-user experience and adoption across Salesforce estate

Skills

Salesforce development

Team leadership

Agile delivery

Stakeholder management

Mentoring engineers

DevOps / CI-CD

SAFe Agile

Problem solving

Tools

JIRA

Apex

LWC

MuleSoft

Data Cloud

Experience Cloud

Tableau

REST/SOAP APIs

CI/CD pipelines

Job description

Engineering Manager - Salesforce - 7-10Years – Pune

Make your mark at one of the biggest names in payments. We’re looking for an Engineering Manager to join our ever-evolving Enterprise Operations Team and help us unleash the potential of every business.

What you’ll own

We are seeking an experienced Engineering Manager to lead a high-performing Salesforce development team within our Enterprise Operations function. This team is responsible for delivering and optimising Salesforce capabilities across the full enterprise customer lifecycle—from lead generation through to customer retention—supporting multiple Lines of Business (LOB).

As Engineering Manager, you will combine strong technical leadership with people management, ensuring the team delivers scalable, high-quality solutions across the Salesforce ecosystem, including Agentforce, Data Cloud (Data 360), Experience Cloud, MuleSoft, and associated platforms.

You will play a critical role in shaping the technical direction, driving engineering excellence, and enabling your team to effectively partner with business stakeholders, product owners, and architecture teams.

• Lead, coach, and develop a team of Salesforce Developers, fostering a culture of high performance, accountability, and continuous improvement
• Own delivery outcomes for Salesforce initiatives, ensuring high-quality, scalable solutions are delivered on time and aligned to business priorities
• Drive Agile delivery across Scrum or Kanban frameworks, ensuring effective ceremonies and continuous flow of value
• Oversee backlog health and refinement in JIRA, ensuring clear requirements, prioritisation, and traceability

Technical Leadership

• Provide hands-on technical guidance across Salesforce development, ensuring adherence to best practices, governance, and architectural standards
• Support design and delivery of solutions across Sales Cloud, Service Cloud, and extended capabilities including:
  • Agentforce
  • Data Cloud / Data 360
  • MuleSoft integrations
  • Experience Cloud
  • Tableau (analytics and insights)
• Ensure robust CI/CD practices are implemented and followed, enabling reliable and repeatable deployments
• Drive adoption of secure, scalable integration patterns (REST/SOAP APIs)

Stakeholder & Cross-Functional Collaboration

• Act as the primary engineering point of contact for business stakeholders, product owners, and enterprise architecture
• Partner closely with Business Analysts to ensure requirements are clearly understood and translated into technical solutions
• Facilitate effective collaboration across engineering, platform, and operations teams
• Champion end-user experience and adoption across the Salesforce estate

Operational Excellence

• Ensure platform stability, performance, and continuous improvement across Salesforce solutions
• Drive engineering standards around security controls (profiles, permissions, field-level security, governance)
• Support incident management, troubleshooting, and root cause analysis where required
• Encourage innovation and adoption of new Salesforce capabilities aligned to the product roadmap

What you bring

• Proven experience as an Engineering Manager or Tech Lead within a Salesforce environment
• Strong background in Salesforce development (7+ years preferred) across Sales Cloud and/or Service Cloud
• Demonstrated experience delivering across the full Salesforce lifecycle (design, build, test, deploy, support)
• Hands-on knowledge of:
  • Apex, Lightning Web Components (LWC), Flows, and declarative tools
  • Integration patterns and APIs (REST/SOAP)
  • CI/CD pipelines and DevOps practices
• Experience with, or exposure to:
  • Agentforce
  • Data Cloud / Data 360
  • MuleSoft
  • Experience Cloud
  • Tableau
• Strong understanding of Salesforce security models and enterprise governance
• Familiarity with SAFe Agile or scaled Agile delivery models
• Background in financial services or fintech environments
• Experience leading teams supporting enterprise-scale Salesforce implementations
• Exposure to AI-driven capabilities (e.g., Agentforce, prompt builders)
• Strong track record of mentoring and developing engineers

Leadership Attributes

• Excellent communication skills with the ability to engage both technical and non-technical stakeholders
• Strong problem-solving mindset with a focus on delivering business value
• Ability to balance hands‑on technical involvement with strategic leadership
• Passion for building inclusive, collaborative, and high‑performing teams

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

We offer access to medical coverage that supports the health and wellbeing for you and your family

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.