VP – Salesforce Technical Lead

1203 Barclays Global Serv. Cent; Pune District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Barclays Global Serv. Centre in Pune seeks a senior Salesforce technologist to drive architecture and lead CRM initiatives across global teams. You will mentor developers, align with product and engineering leadership, and deliver scalable Salesforce solutions in a secure, compliant environment.

The role requires deep hands-on Salesforce expertise, Apex/LWC, and integration patterns, with emphasis on data security and performance in enterprise contexts.

Qualifications

• Significant experience delivering enterprise Salesforce solutions in large-scale environments.
• Proven track record in globally distributed technology organizations.
• Experience leading CRM initiatives from design to production deployment.
• Strong understanding of Agile and DevOps practices.

Responsibilities

• Lead technical discussions across Salesforce workstreams and influence architecture.
• Mentor developers and collaborate with Architects, PO and Eng leads.
• Drive solution delivery from requirements through production support.
• Ensure secure, scalable, and maintainable Salesforce solutions.

Skills

Salesforce

Apex

LWC

SOQL/SOSL

Platform Events

DataRaptors

OmniStudio

Java

Spring Boot

REST APIs

Education

Salesforce Platform Developer I

Salesforce Platform Developer II

Salesforce Application Architect

Tools

Spring Boot

REST APIs

DataRaptors

OmniStudio

Lightning Web Components

Job description

Purpose of the role

To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.

Accountabilities

• Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools.
• Ensuring that code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
• Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change.
• Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escape breaches of policies/procedures.
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes.
• They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
• The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction.
• They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments.
• They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives.
• In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
• All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
• They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Technical Leadership Expectations

• Lead technical discussions across Salesforce workstreams.
• Influence architecture and engineering decisions.
• Mentor and coach developers across the CRM platform.
• Partner with Architects, Product Owners and Engineering Leads on strategic initiatives.

Experience and Qualifications

• Significant experience delivering enterprise Salesforce solutions in large-scale environments.
• Proven track record of working in large, globally distributed technology organizations.
• Experience leading complex CRM initiatives from solution design through production deployment.
• Strong understanding of Agile software delivery methodologies and DevOps practices.
• Experience mentoring developers, performing code reviews, and driving engineering excellence.
• Strong hands‑on experience with Salesforce platform development.
• Strong understanding of Salesforce governor limits and platform optimization.
• Experience designing secure and scalable Salesforce solutions.
• Experience implementing enterprise Salesforce design patterns.
• Experience managing large data volumes and platform performance.
• Strong understanding of Salesforce security and sharing model.
• Strong experience with event-driven integrations using Salesforce Platform Events and asynchronous processing patterns.
• Deep expertise in: Apex Lightning Web Components (LWC) SOQL/SOSL Flows Validation Rules Approval Processes Security Model Platform Events Salesforce Data Model.
• Experience developing highly scalable and maintainable Salesforce solutions.
• Hands‑on experience with Salesforce integration patterns and best practices.
• Experience working with: OmniStudio OmniScripts FlexCards DataRaptors Integration Procedures.
• Experience owning solution delivery from requirement analysis through design, development, testing, deployment and production support.
• Experience troubleshooting complex production issues in enterprise Salesforce environments.
• Hands‑on development experience using Core Java.
• Understanding of: Spring Boot REST APIs Microservices architecture Messaging and asynchronous integration patterns.
• Ability to analyze, troubleshoot, and collaborate on Java‑based backend services supporting CRM ecosystem.
• Experience working with enterprise integration platforms and backend systems.
• Familiarity with logging, monitoring, and observability practices.
• Strong understanding of enterprise integration architecture.
• Experience designing and implementing: REST APIs Event-driven architecture Platform Events Data synchronization patterns Enterprise integration patterns.
• Experience integrating Salesforce with Java-based microservices and distributed systems.
• Understanding of cloud‑native application architectures and secure software design principles.
• Salesforce Platform Developer I certification (preferred).
• Salesforce Platform Developer II certification (desirable).
• Salesforce Application Architect certification (desirable).
• Experience working in Investment Banking, Capital Markets, or Financial Services domains.
• Experience working with CRM platforms supporting front‑office business functions.
• Knowledge of Salesforce Financial Services Cloud is advantageous.

Location

The role is based out of Pune.

Culture and Values

Our Work Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self‑disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.