Engineering Manager, Platform Delivery- US healthcare

Neolytix; Gurugram District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Neolytix is looking for an Engineering Manager, Platform Delivery in Gurugram, India. This role involves owning engineering operations for a healthcare SaaS platform, ensuring accountability with outsourced vendors, and utilizing metrics to drive performance. Candidates should have 7-10 years of experience in engineering management and proficiency in Jira and engineering intelligence tools. This position offers a growth path towards Director of Engineering Operations, focusing on transitioning from outsourced to in-house capabilities.

Qualifications

• 7–10 years in engineering management or technical delivery leadership.
• Experience with SaaS product development and external clients.
• Track record of accountability with metrics like cycle time and defect rates.

Responsibilities

• Own sprint process from planning to release management.
• Build and operate delivery metrics function.
• Serve as a counterweight to outsourced vendors.

Skills

Engineering management

Technical delivery leadership

Jira operation

Metrics accountability

AI tools usage

Tools

LinearB

Jellyfish

Job description

Engineering Manager, Platform Delivery

Healthcare SaaS Platform

Location: Gurugram, India (Onsite) Reports to: CEO

The Opportunity

We’re building a Provider Data Intelligence platform that manages credentialing, enrollment, and licensing workflows for healthcare organizations. Phase 1 is live with paying clients. Phase 2 is in active sprint. The roadmap through 2027 includes AI-powered document extraction, predictive analytics, FHIR/HL7 integrations, and client-facing portals.

We’re a US-headquartered company serving 270+ healthcare provider organizations. You’d own engineering operations for the platform, working alongside a Technical Lead who owns architecture and code quality. The product is being built against live client commitments on aggressive timelines.

Responsibilities

• Own the sprint process end-to-end: planning, execution tracking, release management. Surface risks with data and options before they become misses.
• Build and operate the delivery metrics function: Jira dashboards, velocity tracking, cycle time analysis, commitment vs. completion, defect escape rates. Evaluate and run engineering intelligence tooling (LinearB or equivalent) for DORA-style metrics.
• Serve as the company-side counterweight to an outsourced development vendor. Track delivery status, quality, and resource utilization independently. Hold the vendor accountable with data.
• Own release readiness: regression pass rates, CI pipeline health, deployment checklists, rollback plans. Partner with QA and the Technical Lead on release quality gates.
• Produce concise weekly stakeholder updates. Run cross-functional working sessions with engineering, QA, and operations domain experts.
• Coordinate UAT between the development team and operations specialists who validate product behavior against real credentialing workflows.

Growth Path

Year 1-2: Engineering Manager, Platform Delivery with ownership of the transition from outsourced to in-house engineering. Year 3: Director of Engineering Operations across a growing product portfolio.

Requirements

• 7–10 years in engineering management, engineering program management, or technical delivery leadership at a software product company
• Experience owning engineering operations for a SaaS product with external paying customers
• Track record of holding outsourced development vendors accountable using metrics: cycle time, velocity, defect rates, resource utilization
• Expert-level Jira operation: dashboards, JQL, automation, sprint configuration, executive-ready reporting
• Working fluency with engineering intelligence tooling (LinearB, Jellyfish, or equivalent) and DORA metrics
• Clear, concise written communication
• Daily use of AI tools (Claude, ChatGPT, Cursor, Copilot) for drafting, summarizing, and accelerating your own output
• Comfortable with US timezone overlap: daily syncs at 5:00 PM IST

Preferred

• Healthcare domain experience: credentialing, enrollment, licensing, RCM, provider data, or NCQA/CVO workflows
• Enough engineering background to read a PR, follow an architecture discussion, and challenge an estimate
• Experience building an engineering operations practice from scratch
• Experience managing a transition from outsourced to in-house engineering