Engineering Manager

World Wide Technology; Bengaluru; On-site; INR 15,00,000 - 25,00,000; Full time

Job summary

A global technology solution provider is seeking an Engineering Manager in Bengaluru. This role involves leading a team of engineers, ensuring their professional development, and driving success in customer projects. Candidates should possess experience in Infrastructure Services, with strong capabilities in Routing, Unified Communications, and Cloud technologies. A technical background and leadership skills are essential for success.

Qualifications

• Experience in multiple core competency practices for Infrastructure Services.
• Ability to provide leadership and staff management.
• Knowledge of current network engineering practices.

Responsibilities

• Provide leadership to the engineering team.
• Manage staffing and utilization for Professional Services engagements.
• Coach and mentor engineering staff.

Skills

Infrastructure Services

Routing/Switching/SDWAN

Unified Communications

Wireless/Mobility

Data Center

Security

Automation

Cloud (AWS/Azure)

End User Computing

Tools

Cisco

Dell

Job description

Description

MUST have experience in multiple core competency practices for Infrastructure Services:

• Route / Switch/SDWAN (Network)
• Unified Communications (UC/UCCE/VOICE/VoIP)
• Wireless/Mobility (WiFi)
• Data Center
• Security
• Automation
• Cloud (AWS/Azure)
• End User Computing (EUC)

Essential Functions

• Provide leadership to the WWT engineering team both internal and contractor
• Provide staffing and utilization management for Professional Services engagements
• Perform capacity planning for the pipeline of engineering engagements
• Coach and mentor engineering staff on Professional Services best practices
• Serve as the engineering management escalation path to customers
• Build, maintain, and utilize subcontract relationships
• Complete performance evaluations for engineering personnel
• Ensure compliance with WWTs Delivery Methodology
• Evaluate processes and recommend changes to drive higher quality and profitability

Knowledge, Skills, and Abilities

• Excels at addressing interpersonal challenges, mediating, and helping come to a collective understanding
• Able to flex between management styles to accommodate individual employee needs
• Demonstrate deep caring for people and their professional development
• Be an ambassador of our culture and model behavior that exemplifies our Core Values

Work location is Bengaluru, India

The Engineering Manager is a proven leader who will report to a Senior Manager or Area Director in Engineering. The Engineering Manager is responsible for nurturing and supporting engineers allocated to customer projects, ensuring they have all the tools and knowledge they need to be successful in their roles. The successful candidate will have responsibility for training, guiding career growth, and ensuring the success and productivity of their direct reports. Engineering Managers foster a spirit of collaboration, effective teamwork, and an appreciation for the diversity of background and thought in their direct reports.

The focus of this role is the overall career growth and achievement of engineers rather than the direction of specific projects. They will support multiple engineering disciplines to achieve practice and corporate goals and therefore must work cohesively with a group of other managers. A technical background is required on day one, the successful candidate must maintain an understanding of current network engineering practices, i.e. Cisco, Dell, Cloud, Net-Admin, and tools to better understand the work, expectations, and challenges their direct reports are faced with.