Department: Renewable Energy - Solar O&M
Function: Solar Operations & Maintenance
Reporting To: Manager - Solar O&M / Head - Solar O&M
Experience: 1-6 Year
Education: B.Tech/Diploma-Electrical
1. Purpose of the Role
To support the Head Office Solar O&M team through effective MIS, coordination, tracking, follow-up, reporting and closure of O&M-related activities across multiple solar projects, ensuring accurate, timely and reliable information is available for management review and decision-making.
The role will act as the central HO coordination point for PGT, HOTO, O&M readiness, action trackers, vendor bills and pending O&M activities, working closely with site, project and support-function teams to drive timely closure. This is primarily an HO-based coordination and reporting position and not a site execution role.
2.1 PGT & HOTO Coordination
- Track and follow up on Plant Guarantee Test (PGT) activities across all projects.
- Maintain project-wise PGT status trackers covering schedule, test status, observations, reports and closure.
- Coordinate with site and project teams for timely completion and closure of PGT activities and related documentation.
- Follow up on Handover & Takeover (HOTO) activities, including:
- Pending punch points
- As-built drawings, test certificates and technical documentation
- Spares, tools, tackles and materials handover
- OEM manuals, warranties and other handover requirements
- Maintain project-wise HOTO and punch-point status trackers with responsibility, target date and closure status.
- Highlight delays and elevate long-pending PGT/HOTO issues to the HO O&M team.
- Prepare, update and circulate daily, weekly and monthly Solar O&M MIS reports.
- PGT and HOTO status
- O&M readiness status
- Generation, availability and PR/CUF data
- Pending activities and open action points
- Other key O&M KPIs as defined by management
- Ensure timely collection of data from project/site teams as per defined reporting formats and timelines.
- Verify, validate and consolidate data before reporting, and highlight gaps or inconsistencies to the concerned teams.
- Prepare management-level summaries, status reports and review inputs as required.
2.3 Tracker Preparation & Follow-up
- Prepare and circulate project-wise action trackers after review meetings and discussions.
- Track pending activities, responsible persons, target dates and closure status.
- Regularly follow up with respective stakeholders until closure of each action point.
- Publish periodic aging analysis of open points and highlight overdue items.
- Escalate critical delays and long-pending issues to the HO O&M team as per the escalation matrix.
2.4 Stakeholder Coordination
- Coordinate with site teams, project teams, EPC teams, O&M vendors, contractors, SCM, Commercial, Finance, HR, QA/QC and other internal/external stakeholders.
- Follow up on pending actions and ensure timely responses and closures.
- Schedule review meetings, prepare agendas and circulate Minutes of Meeting (MOM) with clear action points.
- Maintain proper communication records, correspondence and action-point history.
- Coordinate and follow up on O&M/vendor bills, supporting documents, work-completion certifications, approvals and payment status.
- Track pending bills and coordinate with Commercial/Finance and project teams for timely processing.
- Maintain a project-wise bill status tracker with submission, certification, approval and payment details.
- Highlight bills pending beyond defined timelines and support resolution of documentation gaps.
2.6 O&M Activity Monitoring
- Follow up on planned and pending O&M activities across projects.
- Monitor status of:
- Breakdown-related actions and restoration status
- RCA and CAPA closure for major failures/incidents
- Spares and material requirements
- Other O&M deliverables and statutory/audit observations
- Coordinate with site teams for timely completion and closure of activities.
- Track incident and equipment failure reports received from sites and follow up on submission of RCA/CAPA reports as per the approved format.
2.7 Reporting & Documentation
- Maintain proper records of project-wise reports, trackers, MOMs, correspondence, approvals and O&M documentation.
- Maintain a structured and version-controlled central repository of O&M data and documents at HO.
- Prepare presentations, review reports and management updates whenever required.
- Support the Solar O&M team in data analysis, trend analysis and preparation of management reports.
- Ensure records are complete, updated and available for internal reviews and audits.
- Develop and maintain standard MIS formats, templates and tracker structures for uniform reporting across projects.
- Identify opportunities to improve data quality, reporting timelines and follow-up effectiveness.
- Support digitalization and automation of MIS reports and dashboards.
- Adhere to company policies, data confidentiality and IMS/quality requirements.
3. Key Performance Indicators (KPIs)
- Timely Submission of MIS Reports & Dashboards
- Accuracy & Completeness of Reported Data
- PGT Status Tracking & Closure Follow-up
- HOTO / Punch-Point Closure Tracking
- Action Tracker Closure (%) & Ageing of Open Points
- Pending Vendor Bill Ageing
- PM Compliance & Pending Activity Follow-up
- RCA / CAPA Report Submission Follow-up
- Timely Escalation of Critical Issues
- Timely Circulation of MOMs & Management Updates
- Stakeholder Responsiveness & Satisfaction
4. Authority
The position shall have authority to:
- Seek data, reports and status updates from site, project and vendor teams as per defined formats and timelines.
- Circulate MIS reports, trackers and MOMs to relevant stakeholders.
- Follow up directly with internal teams, vendors and contractors on pending actions.
- Escalate delays, data gaps and long-pending issues to the Manager - Solar O&M / Head - Solar O&M.
- Recommend improvements to reporting formats, trackers and coordination processes.
5. Internal Coordination
The role will coordinate with:
- Manager / Head - Solar O&M
- Site O&M Teams
- Project Execution / EPC Teams
- Central Monitoring / SCADA Team
- Procurement / SCM
- Commercial / Contracts Team
- Finance
- HR
- QA/QC
- HSE
- IT / Digital Teams
6. External Coordination
The role will coordinate with:
- EPC Contractors
- OEMs / Service Providers
- Testing Agencies (for PGT-related follow-up)
7. Key Interfaces During Project Transition
Particular focus shall be given to tracking and reporting the following transition activities:
The incumbent shall track the status of each stage across all projects, maintain up-to-date trackers, and highlight delays and pending requirements to the HO O&M team so that projects transition smoothly to routine O&M.
8. Core Competencies
Technical Skills:
- Strong MS Excel skills - Pivot Tables, VLOOKUP/XLOOKUP, INDEX-MATCH, conditional formatting, charts, data consolidation and dashboards
- MS PowerPoint for management presentations and review decks
- MS Word and Outlook for documentation and communication
- Working knowledge of Solar PV plant equipment, O&M processes and key performance parameters (Generation, PR, CUF, Availability)
- Basic understanding of PGT, HOTO, punch points, PM schedules and RCA/CAPA
- Knowledge of Power BI, SCADA data extraction or SAP/CMMS will be an added advantage
Behavioral Skills:
- Strong follow-up and closure orientation
- Good verbal and written communication
- Coordination and stakeholder management
- Attention to detail and data accuracy
- Analytical and problem-solving ability
- Planning, prioritization and time management
- Ownership, accountability and ability to work under deadlines
- Team player with a professional attitude