Engineer II, QA

Anaplan; Gurugram District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Anaplan India is seeking an AI QA Engineer to design and implement testing strategies for GenAI features, including conversational AI and LLM-powered workflows, ensuring reliability and trustworthy performance.

You will develop automated test suites, create evaluation frameworks for accuracy, relevance, safety and latency, build test datasets, and collaborate with engineers, data scientists, and product teams. Python scripting and API testing are essential.

Qualifications

• 3+ years of QA or test engineering experience, preferably with AI/ML systems.
• Strong understanding of GenAI technologies including LLMs, prompt engineering, and AI application patterns
• Knowledge of software testing methodologies (functional, integration, regression, performance, security testing)
• Ability to design test cases and evaluation criteria for non-deterministic systems
• Strong analytical and problem-solving skills with attention to detail
• Experience with API testing tools (Postman, REST Assured) and backend testing
• Familiarity with CI/CD pipelines and automated testing integration

Responsibilities

• Design and implement testing strategies for GenAI features including conversational AI, agentic systems, and LLM-powered workflows
• Develop automated test suites for prompt testing, including regression tests that detect unintended changes in model behaviour
• Create evaluation frameworks to measure GenAI quality across multiple dimensions (accuracy, relevance, safety, consistency, latency)
• Build and maintain test datasets and golden examples that represent diverse user scenarios and edge cases
• Implement monitoring and alerting systems to detect quality degradation in production GenAI features
• Perform adversarial testing to identify potential failures, hallucinations, biases, or security vulnerabilities in AI systems
• Collaborate with engineers to define acceptance criteria and quality gates for AI feature releases
• Develop tools and frameworks that make it easy for engineers to test their GenAI implementations
• Conduct user acceptance testing and gather feedback on AI feature performance from internal users
• Document testing procedures, known issues, and quality metrics in clear, accessible formats
• Partner with Product and Design teams to ensure AI features meet user experience standards
• Stay current with GenAI testing methodologies, tools, and industry best practices

Skills

QA

GenAI testing

API testing

CI/CD

Python

Tools

Postman

REST Assured

Job description

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.

Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins big and small.

Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together!

About the Role

We're pioneering a new role focused exclusively on quality assurance for GenAI systems. As our AI QA Engineer, you'll develop testing strategies for full stack application testing, evaluation frameworks, and quality metrics specifically designed for LLM-powered applications. This role requires a unique blend of QA expertise, understanding of GenAI behaviour, and automation skills

to ensure our AI features are reliable, accurate, and trustworthy

Key Responsibilities

• Design and implement comprehensive testing strategies for GenAI features including conversational AI, agentic systems, and LLM-powered workflows
• Develop automated test suites for prompt testing, including regression tests that detect unintended changes in model behaviour
• Create evaluation frameworks to measure GenAI quality across multiple dimensions (accuracy, relevance, safety, consistency, latency)
• Build and maintain test datasets and golden examples that represent diverse user scenarios and edge cases
• Implement monitoring and alerting systems to detect quality degradation in production GenAI features
• Perform adversarial testing to identify potential failures, hallucinations, biases, or security vulnerabilities in AI systems
• Collaborate with engineers to define acceptance criteria and quality gates for AI feature releases
• Develop tools and frameworks that make it easy for engineers to test their GenAI implementations
• Conduct user acceptance testing and gather feedback on AI feature performance from internal users
• Document testing procedures, known issues, and quality metrics in clear, accessible formats
• Partner with Product and Design teams to ensure AI features meet user experience standards
• Stay current with GenAI testing methodologies, tools, and industry best practices

Required Qualifications

• 3+ years of QA or test engineering experience, preferably with AI/ML systems.
• Strong understanding of GenAI technologies including LLMs, prompt engineering, and AI application patterns
• Knowledge of software testing methodologies (functional, integration, regression, performance, security testing)
• Ability to design test cases and evaluation criteria for non-deterministic systems
• Strong analytical and problem-solving skills with attention to detail
• Experience with API testing tools (Postman, REST Assured) and backend testing
• Familiarity with CI/CD pipelines and automated testing integration

Excellent communication skills for documenting issues and collaboration

Preferred Qualifications

• Experience testing conversational AI, chatbots, or agentic systems
• Knowledge of ML model evaluation metrics and techniques
• Familiarity with LLM evaluation frameworks (LangSmith, PromptFoo, Ragas)
• Experience with performance testing and load testing AI APIs
• Understanding of responsible AI principles including fairness, transparency, and safety testing
• Background in enterprise software or SaaS QA
• Experience with test management tools (TestRail, Zephyr, Jira)
• Knowledge of security testing methodologies for AI systems

Scripting experience with Python, including working with LLM APIs

What Makes This Role Exciting

• Define QA practices for GenAI applications
• Work on cutting-edge AI technologies and help ensure they're reliable and trustworthy
• Shape quality standards that will impact millions of enterprise users
• Collaborate closely with engineers, data scientists, and product teams
• Grow expertise in a highly specialized and increasingly important domain
• Influence the entire AI product development lifecycle from design to release
• Join a team that values quality as a first-class concern, not an afterthought

Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Privacy & AI Notice

C andidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice . This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Anaplan's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.