Engineer II, Eng Run

Invesco; Hyderabad; Presencial; INR 600.000 - 1.200.000; Jornada completa

Descripción de la vacante

Invesco Hyderabad is seeking an IT Support Engineer to manage production-support and development tasks for Investments applications. You will analyze incidents, develop enhancements, and coordinate testing and handovers while aligning with compliance standards.

The role requires hands-on experience with cloud services (AWS), data tooling (Snowflake), and enterprise scheduling tools (Autosys). Strong communication and multi-time-zone collaboration are essential.

Formación

• 3 to 5 years of experience in production-support or application-development environments.
• Strong understanding of investments, asset management, or financial-services technology.

Responsabilidades

• Deliver enhancements and changes for Investments applications with focus on quality and business value.
• Perform analysis, development, testing, implementation and documentation per IT delivery standards.
• Support estimation, impact assessment and planning for enhancements and operational changes.
• Analyze requirements, incidents and problems to propose practical solutions.
• Create and maintain support documentation and turnover notes for handover.
• Provide timely progress updates on activities, risks and deliverables.
• Coordinate and participate in testing for in-house and vendor software.
• Engage with vendors to ensure changes meet client requirements and internal standards.

Conocimientos

AWS

Snowflake

Java

Python

Autosys

GenAI

Observability

Knowledge search

Finance domain

Herramientas

UAC

Descripción del empleo

Responsibilities

• Deliver small enhancements, minor change requests, and assigned project work for supported Investments applications with a focus on quality, maintainability, and business value.
• Perform technical analysis, development, unit testing, system testing, implementation, and documentation in line with approved IT delivery and change-management standards.
• Support effort estimation, impact assessment, and planning for application enhancements and operational change requests.
• Analyze requirements, incidents, and recurring problems to recommend practical, supportable, and scalable solutions.
• Adhere to Invesco standards for application support, technology delivery, risk controls, and change management activities.
• Create and maintain support documentation, application profiles, turnover notes, and knowledge articles to enable effective operational handover.
• Provide timely progress updates on enhancement activities, risks, dependencies, and completed deliverables.
• Coordinate and participate in testing for in-house and vendor-developed software applications.
• Engage with key vendors to ensure changes, improvements, and upgrades meet client requirements, operational needs, and internal technology standards.

Support

• Provide priority production support for Investment Operations platforms, batch processing, interfaces, and critical business workflows.
• Participate in rotational coverage, backup support, out-of-hours support, weekend support, and holiday support as required by business and operational needs.
• Support regular application upgrades by reviewing functionality changes, completing system testing, assisting with client training, and updating support documentation.
• Own incident triage, escalation, communication of remediation steps, and timely resolution updates for business and technology stakeholders.
• Perform troubleshooting, root-cause analysis, and resolution for application, data, interface, and batch-processing issues.
• Coordinate with vendors, internal technology teams, and business users to resolve issues, validate fixes, and strengthen operational stability.

Other

• Attend scheduled team, department, and town hall meetings to stay aligned with business priorities and organizational updates.
• Build familiarity with company methodologies, including Lean, Agile, and continuous-improvement practices.
• Actively partner with the Team Lead to create and maintain a personal development plan.
• Share ideas to improve team processes and procedures, and ensure agreed operating practices are followed.
• Attend scheduled training sessions.
• Complete administrative activities, including timesheets, compliance requests, and required internal submissions.

Working Conditions

• Normal office environment with limited exposure to noise, dust, and temperature variation.
• Ability to lift, carry, or otherwise move objects up to 10 pounds.
• Works within a rotational support model covering shifts between 5:30 a.m. and 7:30 p.m. IST, with flexibility required based on business priorities, project work, or production events.
• May require rotational weekend, bank-holiday, and on-call support using approved communication channels, including mobile phone or pager where applicable.
• Willingness to travel domestically or internationally as required, with frequency and duration determined by the manager.

Work Experience / Knowledge

• Minimum 3 to 5 years of experience analyzing business or technical problems and implementing practical technology solutions in a production-support or application-development environment.
• Strong understanding of system and software support within Investments, asset management, or financial-services technology environments.

Specific Technical Skills Required / Preferred

• Preferred: Hands-on experience with AWS cloud services and Snowflake database development or support.
• Preferred: Hands-on development or scripting experience in Java, Python, or comparable enterprise technologies.
• Preferred: Experience supporting enterprise scheduling tools such as UAC, Autosys, or equivalent workload automation platforms.
• Preferred: Exposure to GenAI, agentic AI, automation, observability, or knowledge-search capabilities that improve support-engineering productivity.
• Preferred: Working knowledge of finance, investment operations, asset management, data flows, or back-office processing.

Interpersonal Skills / Other Attributes Required

• Strong verbal and written communication skills, including the ability to provide concise incident updates and stakeholder communications.
• Experience working in onshore/offshore models and supporting clients or stakeholders across multiple time zones.
• Experience working within the Investments or financial-services industry in an IT-related role.
• Ability to establish priorities, meet deadlines, and maintain attention to detail in a fast-paced, demanding work environment.
• Strong analytical and problem-solving capability, with a disciplined approach to prioritization, investigation, and follow-through.
• Demonstrated ownership mindset with the ability to identify risks, recommend improvements, and drive issues through to closure.
• Customer-focused attitude with a clear understanding of service quality, operational urgency, and business impact.
• Ability to communicate effectively with business users, technology partners, vendors, and management stakeholders.
• Strong desire to learn, self-develop, and continuously improve technical and business knowledge.
• Strong organization and planning skills, with the ability to work under pressure and manage multiple priorities effectively.
• Ability to listen actively, ask effective questions, and translate user concerns into clear support actions.