Engineer, Gateway Service Solutions

SES Satellites; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

SES Satellites in Chennai, India seeks an Engineer for Gateway Service Solutions to design and implement data and video services at SES Gateway/Teleport sites. You will coordinate end-to-end RF service commissioning across global locations with internal teams and customer reps.

You will define KPIs for service fulfilment and assurance, drive continuous improvements, and manage integration of measurement, communications and monitoring systems, including Service IOT and M&C, plus build IP

Qualifications

• BSc or MSc in Electrical or Telecommunications Engineering (preferred).
• 2–4 years experience in Satellite communications as NOC/Teleport Operator.
• Moderate proficiency with MS Office package (Word, PowerPoint, Excel, Visio).
• Moderate proficiency with AutoCAD and Excel VBA are an asset.
• Fluency in English (oral and written).

Responsibilities

• Design, specify and implement services (Data & Video) at SES Gateway and Teleport locations for HTS, Widebeam GEO, and MEO satellites.
• Lead coordination for end-to-end RF service commissioning at global SES Gateway locations with internal teams and customers.
• Define, specify and report on KPIs for Service Fulfilment and Service Assurance at Gateways and Teleports.
• Define and lead Continuous Service Improvements initiatives and monitor results.
• Design, specify, and manage integration of measurement, communications and monitoring/control systems (including Service IOT and M&C).
• Define and specify building and IP infrastructure as required for such ground-based systems.

Skills

NOC/Teleport Operator experience

English fluency

Client coordination & communication

Education

BSc/MSc in Electrical or Telecommunications Engineering

Tools

MS Office (Word, PowerPoint, Excel, Visio)

AutoCAD

Excel VBA

Job description

Requisition Number: 19158

Contract Type: Permanent

Location(s): Chennai, IN

Engineer, Gateway Service Solutions

Primary Responsibilities / Key Result Areas

• Design, specify and implement services (Data & Video) at SES Gateway and Teleport locations for High Throughput satellites, Widebeam GEO satellites and MEO satellites and other missions.
• Lead coordination for end-to-end RF service commissioning at global SES Gateway locations across internal teams and customer representatives
• Define, specify and report on Key Performance Indicators applicable to Service Fulfilment and Service Assurance for SES Gateways and Teleports
• Define and lead implementation of Continuous Service Improvements initiatives and monitor results
• Design, specify, and manage the integration of measurement, communications and monitoring and control systems (including Service IOT and M&C Systems)
• Define and specify building and IP infrastructure as required for such ground based systems

COMPETENCIES

• Effective organizational skills with high attention to details and multitasking
• Ability to set priorities, be flexible and to deliver under time constraints, to take initiative and to operate without direct supervision
• High sensitivity to clients’ needs and capacity to find solutions to complex technical problems and overcome obstacles to deliver a high quality of service
• Effective verbal and written communication skills that include the ability to present highly technical concepts in non-technical terms, and ability to work collaboratively with fellow team members
• Self-motivated and sound aptitude for continuous technical learning

Qualifications & Experience

• BSc or MSc degree in Electrical Engineering, Telecommunications Engineering degree or similar preferred
• Minimum 2 to 4 years experience in the Satellite communications domain as NOC/Teleport Operator
• Moderate proficiency with MS Office package (Word, PowerPoint, Excel, Visio) required
• Moderate proficiency with Autocad and Excel VBA are an asset
• Fluency in English (oral and written).

OTHER REQUIREMENTS:

• Ability to travel internationally from time to time (10% of the time).