Engineer, Gateway Service Solutions

SES S.A Brazil; Chennai District; On-site; INR 800,000 - 1,600,000; Full time

Job summary

SES S.A Brazil is seeking a skilled NOC/Teleport Operator to design, implement and oversee satellite data and video services at SES Gateways and Teleports. You will coordinate end-to-end RF service commissioning, collaborate with global teams and customer representatives, and report on KPIs to ensure high service quality.

The role requires a degree in Electrical/Telecommunications Engineering, 2–4 years of experience in satellite communications, strong MS Office skills, English fluency, and

Qualifications

• BSc or MSc in Electrical or Telecommunications Engineering or equivalent.
• 2–4 years in Satellite communications as NOC/Teleport Operator.
• Proficient in MS Office (Word, PowerPoint, Excel, Visio).
• Fluent in English (spoken and written).

Responsibilities

• Design, specify and implement services at SES Gateway and Teleport locations for satellite missions.
• Lead coordination for end-to-end RF service commissioning across global SES Gateway locations.
• Define, specify and report on KPIs for Service Fulfilment and Service Assurance.
• Define and lead Continuous Service Improvements initiatives and monitor results.
• Design, specify, and manage integration of measurement, communications and monitoring and control systems.
• Define and specify building and IP infrastructure as required for such ground based systems.

Skills

Attention to detail

Prioritization

Client-focused

Technical communication

Continuous learning

Education

Electrical/Telecommunications Engineering degree

Tools

MS Office

AutoCAD

Excel VBA

Job description

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• Design, specify and implement services (Data & Video) at SES Gateway and Teleport locations for High Throughput satellites, Widebeam GEO satellites and MEO satellites and other missions.
• Lead coordination for end-to-end RF service commissioning at global SES Gateway locations across internal teams and customer representatives
• Define, specify and report on Key Performance Indicators applicable to Service Fulfilment and Service Assurance for SES Gateways and Teleports
• Define and lead implementation of Continuous Service Improvements initiatives and monitor results
• Design, specify, and manage the integration of measurement, communications and monitoring and control systems (including Service IOT and M&C Systems)
• Define and specify building and IP infrastructure as required for such ground based systems

COMPETENCIES

• Effective organizational skills with high attention to details and multitasking
• Ability to set priorities, be flexible and to deliver under time constraints, to take initiative and to operate without direct supervision
• High sensitivity to clients' needs and capacity to find solutions to complex technical problems and overcome obstacles to deliver a high quality of service
• Effective verbal and written communication skills that include the ability to present highly technical concepts in non-technical terms, and ability to work collaboratively with fellow team members
• Self-motivated and sound aptitude for continuous technical learning

QUALIFICATIONS & EXPERIENCE

• BSc or MSc degree in Electrical Engineering, Telecommunications Engineering degree or similar preferred
• Minimum 2 to 4 years experience in the Satellite communications domain as NOC/Teleport Operator
• Moderate proficiency with MS Office package (Word, PowerPoint, Excel, Visio) required
• Moderate proficiency with Autocad and Excel VBA are an asset
• Fluency in English (oral and written).

OTHER REQUIREMENTS:

• Ability to travel internationally from time to time (10% of the time).