Engineer, AI Process Intelligence

Micron Technology, Inc; Hyderabad; On-site; INR 1,800,000 - 2,600,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Professional Development

Job summary

Micron Technology, Inc in Hyderabad is seeking a Solutions Engineer to drive AI Process Intelligence within Quality Systems. You will design, build, and deploy AI agents and automation workflows that reduce cycle times and improve reliability across Micron's QMS.

Collaborate with Process Architects, integrate with enterprise platforms, and ensure governance and security compliance. Requires 3-5 years in AI/automation with hands-on expertise in LangChain, UiPath, and scalable data pipelines.

Qualifications

• 3-5 years of software/AI engineering, automation, or data science.
• Experience integrating solutions with enterprise systems.
• Preferred: building and deploying AI agents in enterprise environments.
• Strong knowledge of data engineering and model deployment practices.
• Familiarity with ISO 9001 / IATF 16949 quality standards preferred.

Responsibilities

• Design, develop, and deploy AI agents for quality systems across Micron.
• Build AI agent networks aligned to the QMS AI infrastructure maturity model.
• Develop agentic workflows using LangChain, LangGraph, and Copilot Studio.
• Conduct UAT with stakeholders and iterate to meet performance thresholds.
• Deploy AI solutions to production with monitoring and lifecycle management.
• Design and implement RPA workflows with UiPath or Power Automate.
• Integrate AI with Micron's enterprise platforms (Salesforce, SAP, etc).
• Support change management, training, and go-live activities.
• Document architecture, deployment guides, and project charters.

Skills

AI Agent Development

Automation Workflow Design

API Integration

Agile Development

Troubleshooting

Cross-Functional Communication

Education

Bachelor's Degree in Computer Science or related field

Tools

Python

LangChain

LangGraph

OpenAI APIs

UiPath

Power Automate

Salesforce

SAP

Job description

Req. ID: JR106415 Engineer, AI Process Intelligence

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JOB DESCRIPTION

The Solutions Engineer sits within the Transform the Business pillar of Quality Systems and serves as the technical execution engine of the AI Process Intelligence team. This role operates at the intersection of process intelligence, automation engineering, and enterprise system integration—building production-ready AI agents, predictive models, and intelligent workflows that solve real operational pain points across Micron's Quality Management System.

The Solutions Engineer works hand-in-hand with Process Architects (who design and optimize the business processes) to ensure that solutions are architecturally sound, automation-ready, and aligned with Micron's AI governance framework.

JOB RESPONSIBILITIES

AI Agent Development & Deployment [Required]

• Design, develop, and deploy purpose-built AI agents that address real operational pain points across Quality Systems
• Build and maintain AI agent networks aligned to the QMS AI infrastructure maturity model
• Develop agentic workflows using frameworks such as LangChain, LangGraph, and Microsoft Copilot Studio, etc., ensuring agents are testable, governable, and production-ready
• Conduct User Acceptance Testing (UAT) with process stakeholders, collect structured feedback, and iterate to meet performance and accuracy thresholds
• Deploy AI solutions to production environments and establish monitoring, feedback loops, and lifecycle management practices

Automation Workflow Design & Implementation [Required]

• Design and implement Robotic Process Automation (RPA) workflows using tools such as UiPath or Power Automate to eliminate high-volume, repetitive manual tasks
• Build and integrate predictive models and intelligent workflows that improve cycle times, reduce operational errors, and increase team capacity
• Execute automation initiatives to meet labor productivity, optimization, and efficiency gain targets

Enterprise System Integration [Required]

• Integrate AI and automation solutions with Micron's enterprise platforms.
• Support the Data Ecosystem development by ingesting controlled documents, process models, and requirements data into a unified AI-enabled platform
• Ensure all solutions comply with Micron's AI governance framework, data privacy protocols, and information security requirements

Collaboration with Process Architects & Stakeholders [Required]

• Partner with Process Architects to understand process designs, business rules, and workflow requirements ensuring alignment between process intent and technical implementation
• Engage cross-functional stakeholders to gather requirements, validate solutions, and drive adoption
• Participates in Council meetings and project forums to communicate solution status, risks, dependencies, and value delivered
• Support change management activities including stakeholder communications, training, and go-live support for AI deployments

Testing, Validation & Performance Monitoring [Required]

• Conduct structured testing and validation of AI agents and automation tools, including functional testing, accuracy benchmarking, and edge case analysis
• Define and track key performance indicators (KPIs) for deployed solutions (e.g., cycle time reduction, labor productivity savings, accuracy rates, adoption metrics)
• Monitor production performance and implement iterative improvements based on data insights and stakeholder feedback
• Troubleshoot and resolve technical issues with deployed AI agents and automation workflows in a timely manner

Documentation & Knowledge Management [Required]

• Maintain clear and up-to-date technical documentation for all developed solutions, including architecture diagrams, integration maps, testing records, and deployment guides
• Contribute to the Data Eco System by ensuring solution artifacts, learnings, and best practices are captured and accessible
• Support the team's AI project portfolio management, including project charters, proof-of-concept documentation, and project closure reports

AI Solution Architecture & Technical Innovation [Preferred]

• Apply knowledge of data engineering and model deployment practices to build scalable, maintainable AI solutions
• Explore and prototype emerging AI technologies (e.g., multi-agent orchestration, agentic AI architectures) to advance Micron's AI process intelligence capabilities
• Mentor junior team members and contribute to the team's AI literacy and capability building

QUALIFICATIONS

Technical Knowledge Required:

• Machine learning and AI frameworks (e.g., Python, LangChain, LangGraph, OpenAI APIs)
• Robotic Process Automation (RPA) platforms (e.g., UiPath, Power Automate)
• Data engineering and model deployment practices (data pipelines, APIs, model lifecycle)
• Enterprise system integration (Salesforce, Teamcenter, SAP, ServiceNow, Microsoft 365)
• AI agent architecture and agentic AI systems (multi-agent design, orchestration, feedback loops)
• AI validation, testing, and performance monitoring methodologies
• Understanding of Micron's process and system architecture (QMS, MMS, BPM framework)
• Familiarity with ISO 9001 / IATF 16949 quality management standards (Preferred)

Core Skills:

• AI Agent Model Development & Tuning: Ability to design, train, test, and iterate AI agents for quality and process use cases
• Automation Workflow Design: Design and implement end-to-end automation workflows that reduce manual effort
• API Integration & System Connectivity: Connect AI tools with enterprise platforms via APIs and data connectors
• Agile Development & DevOps Practices: Work in iterative cycles with structured sprint planning and delivery
• Troubleshooting & Iterative Improvement: Diagnose and resolve issues with deployed AI/automation systems
• Cross-Functional Communication: Communicate technical solutions clearly to non-technical stakeholders
• Project Management: Manage solution development lifecycle using Agile/project management principles

Behavioral & Professional Skills:

• Interpersonal and facilitation: Builds effective working relationships across diverse teams; able to facilitate discussions, workshops, and alignment sessions with varied stakeholders
• Communication & Analytical Reasoning: Assembles, analyzes, and evaluates data to provide clear, well-reasoned recommendations and decisions that support business stakeholders
• Self-Direction & Prioritization: Operates independently with strong ability to multitask, manage competing priorities, and drive day-to-day activities without close supervision
• Organizational Excellence: Demonstrates strong organizational discipline and meticulous attention to detail across documentation, project tracking, and solution delivery
• Growth & Feedback Orientation: Responds positively to constructive feedback and applies it to continuously improve both personal performance and solution quality

EXPERIENCE & Qualifications

Experience Required

• 3-5 years of experience in software/AI engineering, automation, or data science. Demonstrated ability to independently deliver AI/automation solutions. Experience integrating solutions with enterprise systems.

Preferred experience includes:

• Building and deploying AI agents or chatbot solutions in enterprise environments
• Integrating AI/ML models
• Working in a Quality Management, Manufacturing, or Operations domain
• Delivering measurable labor productivity improvements through automation
• Experience with agile project delivery and iterative AI solution development
• Exposure to ISO 9001 / IATF 16949 quality standards or QMS environments

EDUCATION

Requirement

• Minimum Education: Bachelor's Degree in Computer Science, Data Science, Software Engineering, Electrical Engineering, Information Technology, or a related technical field
• Preferred Education: Master's Degree in Computer Science, AI/Machine Learning, Data Engineering, or equivalent advanced technical discipline
• Alternative Consideration: Equivalent practical experience (5+ years) in AI engineering, automation development, or enterprise system integration may be considered in lieu of formal degree requirements

Relevant Certifications (Preferred):

• Microsoft Azure AI Fundamentals / AI Engineer Associate
• UiPath RPA Developer / Advanced RPA Developer
• Python for Data Science / Machine Learning (Coursera, edX)
• LangChain / LangGraph Developer Certification
• Microsoft Copilot Studio Certification

Project Management Professional (PMP) or equivalent Agile certification

Job Profile(s):

• Quality Engineer 2

Relocation level:

(TBD)

Benefits

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

EEO Statement

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.