Engagement Director

iQuanti; India; Hybrid; INR 3,500,000 - 5,500,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

iQuanti is seeking a Portfolio Leader Client Delivery in Bangalore (Hybrid) to steer a portfolio of strategic client engagements, embedding AI-powered practices and driving value across marketing, analytics, customer experience, and creative services.

You will lead executive client relationships, shape the transformation agenda, and build high-performing global teams to deliver measurable outcomes and sustained growth for Fortune 500 clients.

Qualifications

• Proven experience leading large client portfolios with accountability for delivery, growth, and business outcomes.
• Strong executive presence with the ability to influence senior stakeholders and build trusted client relationships.
• Deep expertise in one or more areas including Performance Marketing, Analytics, Customer Experience Optimization, Creative Services, or Marketing Technology.
• Demonstrated experience driving technology, automation, or AI-led transformation initiatives.
• Track record of building and leading high-performing teams in a fast-paced, client-centric environment.

Responsibilities

• Lead governance, risk management, and executive reviews across the portfolio.
• Define and drive the AI and technology transformation agenda across the portfolio. Partner with Solutions, Product, and AI teams to implement innovative solutions.
• Own portfolio P&L, balancing growth, profitability, delivery quality, and CSAT. Drive operational excellence through standardization and automation.
• Build, mentor, and scale high-performing global teams. Develop future-ready leaders and strengthen AI and digital capabilities across the organization.

Skills

Executive leadership

Client relationship management

Strategic planning

AI transformation

Team leadership

Job description

Portfolio Leader Client Delivery

Location

Bangalore (Hybrid)

Experience

12+ Years

Role Overview

At iQuanti, we are transforming how digital marketing, analytics, customer experience, and creative services are delivered through AI, automation, and technology-enabled operating mode ls.We are looking for a Portfolio Leader Client Delivery to lead a portfolio of strategic client engagements while driving the adoption of AI and technology across delivery teams. This role combines executive client leadership, operational excellence, and transformation leadership. You will be responsible for delivering outstanding client outcomes, building high-performing teams, and partnering with Solutions, Product, and AI teams to embed innovative solutions into client engagements. As a senior leader, you will help shape the future of iQuanti's delivery model by creating scalable, efficient, and AI-powered ways of working.

Key Responsibilities

• Client & Portfolio Leadership Serve as the executive sponsor for a portfolio of client engagements, building trusted relationships with senior stakeholders. Drive strategic direction and business outcomes across marketing, analytics, experience, and creative engagements. Ensure portfolio health across delivery quality, client satisfaction, revenue retention, and growth. Lead governance, risk management, and executive reviews across the portfolio.


• AI & Transformation Leadership Define and drive the AI and technology transformation agenda across the portfolio. Partner with Solutions, Product, and AI teams to implement innovative solutions within client engagements. Champion AI-enabled workflows, automation, and scalable delivery practices that improve productivity, quality, and speed. Foster a culture of innovation and continuous improvement while driving adoption of new tools and operating models.


• Business & Operational Excellence Own portfolio P&L, balancing growth, profitability, delivery quality, and CSAT. Drive operational excellence through standardization, automation, and technology-enabled delivery. Improve key business metrics including margin, utilization, Revenue/FTE, and delivery efficiency.


• Talent & Leadership Build, mentor, and scale high-performing global teams. Develop future-ready leaders and strengthen AI and digital capabilities across the organization. Foster a culture of accountability, learning, innovation, and client-centr icity.

Success Metrics

• Revenue growth, retention, and portfolio profitability


• Client satisfaction and executive stakeholder trust


• Delivery quality, operational excellence, and portfolio health


• Productivity improvements enabled through AI and automation


• Adoption and impact of AI-powered solutions across client engagements


• Employee engagement, talent development, and retention

Required Expertise

• Proven experience leading large client portfolios with accountability for delivery, growth, and business outcomes.


• Strong executive presence with the ability to influence senior stakeholders and build trusted client relationships.


• Deep expertise in one or more areas including Performance Marketing, Analytics, Customer Experience Optimization, Creative Services, or Marketing Technology.


• Demonstrated experience driving technology, automation, or AI-led transformation initiatives.


• Track record of building and leading high-performing teams in a fast-paced, client-centric environment.

About iQuanti

About UsiQuanti is an independent performance marketing company that generates value for clients by utilizing data to drive better business outcomes through digital channels. Beyond campaign strategy, management, and optimization, we engage with clients to understand their business and produce proprietary insights that lead to stronger business results.Through a data science-led approach to client problem-solving, we've created a differentiated suite of product-driven service offerings that we deploy to clients, including a search-predictive efficacy platform called ALPS. We're 350+ people strong worldwide, with hubs in Jersey City and Bangalore.

Why You'll Like Working for iQuanti

• Opportunity to work with Fortune 500 brands and the Top 5 US Banks on high-impact, long-term strategic projects.


• Gain hands-on experience with patented, enterprise-grade platforms like ALPS and LEAP.


• Benefit from a fast-growing environment and cross-channel learning in SEO, Paid, and CRO.


• Enjoy a hybrid work model and flexible timing in a culture that prioritizes both excellence and well-being.

Explore More

• Who We Are: iQuanti Official Website


• Our Success Stories: Case Studies


• Our Culture: Check us out on LinkedIn and Instagram


• Our Tech: Explore our ALPS Platform and Leap


• Insights: Explore the iQuanti Blog.