Endpoint Security L1 & L2 Support (Antivirus & Encryption)

Tekskills Inc.; Kolkata District; On-site; INR 1,800,000 - 3,400,000; Full time

Job summary

Tekskills Inc. in Kolkata is seeking an experienced cybersecurity professional to deploy and manage antivirus agents across endpoints, ensure real-time protection, and handle encryption controls within enterprise environments.

The role focuses on malware investigations, remediation workflows, endpoint health dashboards, device lockdown, signature tuning, and IR-focused artifact collection, with certifications including Trend Micro Apex One and Defender for Endpoint; CompTIA CySA+ optional.

Qualifications

• Experience with Trend Micro Apex One or similar EDR/XDR platforms.
• Solid understanding of endpoint hardening, patching and encryption controls.
• Familiarity with secure device lifecycle management.

Responsibilities

• Deploy and manage antivirus agents across all endpoints.
• Ensure real-time protection, policy enforcement and up-to-date virus definitions.
• Administer disk encryption and handle decryption requests.
• Investigate malware, quarantine events and remediation workflows.
• Review endpoint health dashboards and generate periodic reports.
• Enforce USB control, device lockdown and application whitelisting with EUC teams.
• Assist L3 with policy rollouts and tuning signatures.
• Collect forensic artifacts per IR protocols.
• Contribute to root cause analysis and corrective actions.

Skills

Trend Micro Apex One

EDR/XDR platforms

Endpoint hardening

Patch management

Encryption controls

Job description

Key Responsibilities:

• Deploy and manage antivirus agents (e.g., Trend Micro) across all managed endpoints.
• Ensure real-time protection, policy enforcement, and consistent update of virus definitions.
• Administer full-disk encryption solutions and handle decryption requests.
• Investigate malware infections, quarantine events, and initiate remediation workflows.
• Review endpoint health and compliance dashboards and generate periodic reports.
• Work with EUC teams to enforce USB control, device lockdown, and application whitelisting.
• Assist L3 with policy rollouts, tuning signatures, and creating exception lists.
• Perform forensic artifact collection from infected endpoints as per IR protocols.
• Participate in root cause analysis of repeated infections and provide corrective action inputs.
• Support asset onboarding and offboarding from endpoint protection platforms.

Key Skills & Certifications:

• 5 to 7 years of experience with Trend Micro Apex One, Symantec, or equivalent EDR/XDR platforms.
• Good understanding of endpoint hardening, patching, and encryption controls.
• Familiarity with secure device lifecycle management.

Certifications:

• Trend Micro Certified Professional Apex One
• Microsoft Defender for Endpoint Certified
• CompTIA CySA+ optional