Endpoint Engineer, 1

Meredith Corporation; Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

People Inc. is seeking an Endpoint Engineer to deploy, maintain, and troubleshoot enterprise endpoints, ensuring a seamless end-user experience. You will work across macOS and Windows, manage software packaging, OS provisioning, and security posture using Intune, Jamf Pro, and related tools.

The role emphasizes automation, IaC, and proactive issue resolution, with direct communication to users and ongoing documentation of changes. On-site role at Ecoworld, Bengaluru.

Qualifications

• 3–5 years of relevant experience in enterprise desktop engineering.

Responsibilities

• Provide L3 desktop support for macOS and Windows OS with timely troubleshooting.
• Deploy, provision, and deploy software packages; handle OS migrations.
• Assist in patch management for security compliance.
• Monitor environment, generate reports, and share insights.
• Manage certificate security, encryption, and privileged access.
• Use IaC tools to define and deploy configurations for endpoint solutions.
• Leverage AI-driven automation to reduce incidents and speed deployments.
• Maintain clear communication with end users and document changes.

Skills

macOS expertise

Windows expertise

Intune

Jamf Pro

Zoom MDM

Logitech Sync

Patch My PC

Win32 packaging

AutoPkg

Packages.app

Installomator

Rapid7

CrowdStrike

PowerShell scripting

Shell scripting (bash/zsh)

APIs

Terraform

IaC tooling

VMs/VDI

Communication

Analytical thinking

Education

Bachelor’s degree in engineering (B.E./B.Tech.)

Tools

Microsoft Intune

Jamf Pro

Zoom MDM

Logitech Sync

Patch My PC

Win32 Content Prep Tool

AutoPkg

Packages.app

Installomator

Rapid7

CrowdStrike

PowerShell

bash/zsh scripting

APIs

Job description

Job Title Endpoint Engineer, 1 Job Description Endpoint Engineer, 1 is responsible for deploying, maintaining, and troubleshooting a range of enterprise endpoints and desktop technologies. This role supports internal People Inc. employees by ensuring a seamless, efficient, and enjoyable end-user technology experience. The analyst works across platforms to implement best practices in system configuration, security, and performance, while also serving as a key point of contact for escalated technical issues.

Key Responsibilities:

• Provide L3 desktop support with effective and timely troubleshooting of complex issues in macOS and Windows OS, that can be related to (but not limited to):
  • Networking and security
  • OS migration, provisioning, and deployment
  • Software deployment, packaging, and installation
  • Hardware based issues
  • Virtual environments
• Generate custom application packages, automations and deployments.
• Assist in operating system and third‑party patch management to ensure compliance with security standards.
• Continuously monitor the environment for issues, adoption rates, non‑compliance, and generate detailed reports to share insights and findings.
• Manage certificate securities, including encryption and decryption, and privileged access management.
• Use IaC tools such as Terraform to define, deploy, and manage configuration for Jamf Pro, Microsoft Intune, and other endpoint solutions via version‑controlled, repeatable automation—improving consistency, auditability, and speed of change while reducing configuration drift.
• AI‑Driven Endpoint Operations & Automation: Leverage automation and AI‑assisted analysis to identify endpoint compliance gaps, proactively reduce incident volume, and accelerate troubleshooting and application packaging/deployment workflows across Intune and Jamf to improve security posture and end‑user experience.
• Maintain clear and proactive communication with end users, keeping them informed on the progress, actions taken, and expected resolution timelines.
• Ensure all issues and changes are properly logged, while updating and maintaining process Documentation.

Skills:

Essentials:

• Bachelor’s degree in engineering (B.E./B.Tech.) with 3–5 years of relevant experience.
• Strong expertise in enterprise desktop technologies for both Windows and macOS environments.
• Extensive hands‑on experience with endpoint management tools such as Microsoft Intune, Jamf Pro, Zoom MDM, and Logitech Sync.
• Proficient in application packaging tools including Patch My PC, Microsoft Win32 Content Prep Tool, AutoPkg, Packages.app, and Installomator.
• Familiar with security platforms such as Rapid7 and CrowdStrike.
• Strong scripting skills in PowerShell and shell (bash, zsh) for automation and system configuration.
• Experience interacting and developing with APIs.
• Experience managing virtual desktop infrastructures including Microsoft CloudPC, AWS Workspaces and Google Cloud Platform (GCP).
• Excellent communication skills with the ability to clearly convey technical information.
• Strong analytical and problem‑solving abilities to resolve complex technical issues efficiently.

Good to Have:

• Understanding of Terraform or other IaC tools
• Certification in modern desktop management (MD-101TOO-A) is preferred
• Certification in Jamf (Jamf 100, Jamf 200, Jamf 300, Jamf 400)
• Certification in ITIL v4

Designation: Endpoint Engineer, 1 Shift Timings: 1:00 P.M to 10 P.M Work Location: Ecoworld, Bengaluru

It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities.

#INDIA#

People Inc. is America’s largest digital and print publisher. Our 40+ iconic and fast‑growing brands harness the best intent‑driven content, the fastest sites, and the fewest ads to help nearly 200 million people every month, including 95 percent of US women, make decisions, take action, and find inspiration. People Inc. brands include PEOPLE, Better Homes & Gardens, Verywell, FOOD & WINE, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, Southern Living and more.