End User Support Technician II

Alorica; Bengaluru; Presencial; INR 250 000 - 450 000; Tempo integral

Resumo da oferta

Alorica Inc. in Bengaluru, Karnataka, seeks a dedicated IT support professional to provide technical assistance for end-user computing and to resolve hardware and software issues.

You will train users on new technologies, collaborate with other teams to resolve complex problems, and help develop procedures to streamline support. The role involves regular maintenance and updates of computer systems and networks.

Qualificações

• Provide end-user computing support.
• Troubleshoot hardware and software issues.
• Train users on new technologies and systems.

Responsabilidades

• Provide technical support and troubleshoot end-user computing issues.
• Install, configure, and maintain computer hardware and software.
• Train and guide users on the use of new technologies and systems.
• Collaborate with other teams to resolve complex technical issues.
• Develop and implement procedures for resolving common technical issues.

Conhecimentos

Technical support

Troubleshooting

User training

Ferramentas

Hardware maintenance

Software installation

Descrição da oferta de emprego

• Provide technical support and troubleshoot issues related to end-user computing.
• Install, configure, and maintain computer hardware and software applications.
• Train and guide users on the use of new technologies and systems.
• Collaborate with other teams to resolve complex technical issues.
• Develop and implement procedures for resolving common technical issues.
• Conduct regular maintenance and updates of computer systems and networks.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.