EN - Hotel Sales_ Sales Supervisor

Rhg; Delhi; On-site; INR 400,000 - 800,000; Full time

Benefits offered by this job

Global & Local Perks

Hotel member discounts

Up to 53% off stay for team members

Friends & Family 30% off

Job summary

Radisson Hotel Group is seeking a Sales Supervisor to energize our dynamic Sales Team in Delhi. You will lead guest-focused sales activities, drive targets, and elevate service quality across interactions with guests and departments.

You will collaborate with your team to optimize processes, respond promptly to inquiries, and help maximize revenue while maintaining the brand's standards of hospitality and integrity.

Qualifications

• Experience in sales is beneficial but not essential.
• Hands-on approach with a can-do work style.
• Strong communication skills and a customer-focused mindset.

Responsibilities

• Support the smooth running of the sales department and maximize revenue.
• Respond to guest inquiries and resolve problems in a timely manner.
• Perform duties with professionalism and ensure tasks are completed on time.
• Deliver on departmental plans and contribute to achieving hotel initiatives and targets.
• Collaborate with direct supervisor to manage costs and inventory while upholding company values.
• Ensure adherence to legislation and maintain documentation for audits.

Skills

Leadership

Communication skills

Sales experience

Team collaboration

Customer service

Tools

IT systems

Job description

Do you love the thrill of surpassing targets? Ready to turn work into your playground? Join our team, here success is celebrated, challenges are conquered, and every day feels like a victory lap.

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Sales Supervisor to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As a Sales Supervisor with, you infuse our dynamic Sales Team with a unique blend of ambition, a results-driven approach, and a genuine passion for engaging with customers. Your leadership elevates our sales efforts, ensuring success in every interaction.

• Supports the smooth running of the sales department, where all aspects of the hotel's pro-active sales initiatives are delivered and total revenue maximized
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
• Experience in sales beneficial but not essential
• Hands-on approach with a can-do work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions taking ownership for duties and tasks assigned.
• Personal integrity, with the ability to work in an environment that demands excellence.
• Experience of working with IT systems on various platforms
• Strong communication skills

Why Join Radisson Hotel Group?

• Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
• Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development -helping you reach your full potential.
• Experience the Team Spirit - Join a workplace that's inclusive, fun, and meaningful . We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives .
• Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference -in hospitality, your community and beyond.
• Enjoy Global & Local Perks - No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from all backgrounds, abilities, and experiences.

If you need any adjustments during the application process, please let us know.