Employee Relations Advisor Specialist

FIS

Bengaluru

On-site

INR 1,200,000 - 1,800,000

Full time

14 days+

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Benefits offered by this job

Flexible and creative work environment

Diverse and collaborative atmosphere

Professional and personal development resources

Opportunities to volunteer and support charities

Competitive salary and benefits

Job summary

A leading company in fintech is seeking an Employee Relations Advisor Specialist to guide management on employee relations matters, ensure compliance with laws, and conduct investigations. This role requires a Bachelor's degree, a minimum of 10 years of progressive HR experience, and expertise in conflict resolution, making it pivotal in maintaining a supportive workplace.

Qualifications

Minimum 10 years of progressive HR experience with emphasis on employee relations.
Strong analytical and negotiation skills essential.
Demonstrated knowledge of local and international employment laws.

Responsibilities

Provide expert guidance on employee relations matters and compliance.
Conduct thorough investigations into HR-related grievances.
Deliver training programs on employee relations topics.

Skills

Conflict Resolution

Knowledge of Employment Laws

Problem Solving

Empathy

Active Listening

Communication Skills

Organizational Abilities

Strategic Oversight

Compliance Expertise

Microsoft Office Proficiency

Judgment and Business Acumen

Education

Bachelor's Degree

Job description

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Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor's Degree

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor's Degree

Travel Percentage

0%

Job Location - Bangalore

No. of Positions - 1

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you~ Are you FIS?

What You Will Be Doing

As an Employee Relations (ER) Advisor, you will be responsible for~

Guidance and Compliance~ Provide expert guidance to management on employee relations matters, ensuring compliance with employment laws and company policies
Investigation~ Conduct thorough investigations into intricate, HR-related employee grievances and ethics cases, resolving conflicts and recommending appropriate actions
Consultation~ Handle consultation actions such as TUPE, with external support for larger actions
Terminations~ Handle sensitive, in-depth, and escalated involuntary terminations, with involvement in all involuntary exits in certain countries
Labor Relations (Applies, but not limited to Austria, Belgium, France, Germany, Luxembourg, Netherlands, Tunisia)~

Administer and facilitate work agreements between works councils, unions, employees, and managers
Support FIS Works Council leaders/presidents, draft proposals, and communicate between parties and unions as appropriate
Investigate complaints raised to the works councils
Manage workplace relationships between employees, management, and unions
Serve as a point of contact for labor inspections and queries

Training~ Deliver training programs for managers and employees on employee relations topics, such as conflict resolution and effective communication

What You Will Need

Conflict Resolution/Negotiation~ Ability to mediate disputes and negotiate agreements effectively
Knowledge of Employment Laws~ In-depth understanding of local and international employment laws and regulations
Problem Solving~ Strong analytical skills to identify issues and develop effective solutions
Empathy~ Ability to understand and share the feelings of others, fostering a supportive work environment
Active Listening~ Excellent listening skills to fully understand and address employee concerns
Communication Skills~ Strong verbal and written communication skills to convey information clearly and effectively
Organizational Abilities~ Exceptional organizational skills to manage multiple tasks and priorities efficiently
Strategic Oversight~ Ability to provide strategic direction and oversight in employee relations matters
Compliance Expertise~ Strong knowledge of compliance requirements to ensure adherence to laws and regulations
Employment Law Knowledge~ Demonstrating a working knowledge of employment law
Microsoft Office Proficiency~ Showing proficiency in Microsoft Office applications, such as Excel and Word
Confidentiality~ Demonstrating an ability to work with confidential information
Market Awareness~ Clear understanding of and strong focus on the external market, competitors, regulatory, and marketplace trends
Attention to Detail~ Attention to detail, analytical/reasoning, interpersonal, organizational, and problem-solving skills
Cross-Functional Teamwork~ Ability to work effectively in a cross-functional team environment
Data Analysis~ Ability to draw accurate conclusions from raw data
Interpersonal Skills~ Ability to interface with all levels of employees
Flexibility~ Ability to prioritize, multi-task, and maintain flexibility in a fast-paced, changing environment
Relationship Building~ Ability to establish and maintain effective working relationships with employees, vendors, clients, and the public
Judgment and Business Acumen~ Sound judgment, business acumen, influencing skills, and proactive approach to effectively address sensitive employee issues

Years Of Experience

Minimum of 10 years of progressive HR experience , with a strong emphasis on employee relations as the primary focus area.

What We Offer You

At FIS, you can learn, grow and make an impact in your career. Our benefits include~

Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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