Eli Lilly Looking for IT Analyst (Workday Analyst) at Bengaluru, Karnataka

Eli Lilly; Bengaluru; On-site; INR 6,00,000 - 12,00,000; Full time

Job summary

Join a forward-thinking global healthcare leader as a Workday Analyst in Bengaluru. In this pivotal role, you'll support and enhance Workday configurations and integrations, ensuring operational excellence. Collaborating with business leaders and IT teams, you'll tackle complex technical challenges while fostering effective communication across the organization. This position offers a unique opportunity to contribute to life-changing solutions while working in a dynamic environment that values innovation and teamwork. If you're passionate about technology and eager to make a difference, this role is perfect for you.

Qualifications

• 2+ years in Workday configuration and integrations.
• Experience in ITIL support with Incident and Problem Management.

Responsibilities

• Maintain effective Workday configuration and integrations.
• Troubleshoot and resolve IT issues with business teams.
• Build test plans and execute detailed test scripts.

Skills

Workday module configuration

Workday integrations

ITIL based IT support

Problem solving

Effective communication

Coaching and mentoring

Education

Bachelor’s Degree in Computer Science

Bachelor’s Degree in MIS

Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Title: IT Analyst (Workday Analyst)

Position Level: P1-P3

Position Brand Description:
The ERP Services IDS organization is responsible to provide support and advancement of enterprise grade solutions that power the operations of Eli Lilly. The Workday Analyst is responsible for the ongoing support and configuration of Workday and system integrations with other internal and external IT systems. The Workday Analyst will maintain compliant and in control operational processes and drive them to increasingly higher levels of efficiency. This position will report to the ERP Services HCM Manager.

Key Objectives/Deliverables:

1. Partner with business leadership, IT Architects, HR Tech Team, and external partners to maintain effective Workday configuration.
2. Partner with business leadership, IT Architects, HR Tech Team, and external partners to maintain and build effective integrations between Workday and other solutions.
3. Work directly with business to research, troubleshoot, and lead resolution for issues.
4. Effectively prioritize and escalate issues.
5. Build robust test plans including those necessary due to release activity, environment changes or other.
6. Author and execute detail test scripts.
7. Maintain effective systems documentation and maintain integrations per company procedures.
8. Lead projects to upgrade or build new integrations.
9. Continuously improve the operations of the Workday team.

Basic Requirements:

1. 2+ years experience in Workday module configuration and/or Workday integrations.
2. 2+ years experience in an IT role supporting global, enterprise or SAAS applications.
3. 2+ years of ITIL based IT support with experience in Incident Management, Problem Management, and Change Management.
4. 1-3 years of experience and understanding of the legal, regulatory and data privacy environments in which the Company operates.
5. Problem solving skills necessary to solve complex technical issues.
6. Ability to establish relationships with and influence those outside of the immediate area.
7. Ability to effectively communicate, both oral and written, impact of IT problems in business terms to many levels of the organization.
8. Manage and prioritize competing priorities and manage communications with stakeholders.
9. Coaching, mentoring and teaching skills.
10. Ability to independently manage work and meet strict deadlines.

Education Requirements:
Bachelor’s Degree in Computer Science, MIS or related field.

Other Information:
Travel 0-10%.
Position based in Bangalore, India.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ([e-mail]) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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