As a Client Growth Specialist in the Sales & Business Development department of the Lift & Elevator industry, your primary role is to drive business expansion by identifying new opportunities, building strong client relationships, and promoting lift and elevator solutions such as new installations, modernization projects, and service offerings. Your focus will be on understanding customer requirements, developing customized solutions, generating revenue, and ensuring long‑term customer satisfaction to contribute to the organization's growth objectives.
Key Responsibilities
- Identify, qualify, and develop new business opportunities through market research, networking, referrals, and lead generation activities.
- Build and maintain strong relationships with developers, architects, consultants, contractors, facility managers, and end‑users.
- Understand customer requirements and recommend suitable lift and elevator solutions based on project specifications and business needs.
- Conduct client meetings, presentations, and product demonstrations to showcase company offerings and value propositions.
- Prepare commercial proposals, quotations, tender submissions, and business presentations.
- Negotiate pricing, commercial terms, and contracts to successfully close business opportunities.
- Manage the complete sales cycle from lead generation to project award and handover.
- Collaborate with engineering, operations, and project teams to ensure smooth project execution and customer satisfaction.
- Maintain accurate records of customer interactions, sales opportunities, and pipeline activities in CRM systems.
- Track market trends, competitor activities, and emerging business opportunities within the elevator industry.
- Ensure timely follow‑up with prospects and existing customers to maximize conversions and repeat business.
- Support business growth initiatives, strategic partnerships, and key account development activities.
- Ensure compliance with company policies, quality standards, and safety requirements.
Key Skills
- Strong business development and client acquisition skills.
- Excellent relationship management and stakeholder engagement abilities.
- Strong communication, presentation, and negotiation skills.
- Understanding of lift and elevator products, modernization solutions, and industry applications.
- Ability to identify customer needs and provide value‑driven solutions.
- Proficiency in CRM software and Microsoft Office applications.
- Strong commercial acumen and contract negotiation skills.
- Ability to manage multiple opportunities and prioritize tasks effectively.
- Analytical thinking and problem‑solving abilities.
- Self‑motivated with a results‑driven approach.
Educational Qualifications
- Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, Business Administration, Marketing, or a related field.
Experience
- 46 years of experience in Business Development, Sales, Client Acquisition, Key Account Management, or Technical Sales.
- Preferred experience in the Elevator, Building Solutions, Construction, Real Estate, or Industrial Equipment industry.